How do I remove the TopDeal / Deal Top virus?

Basically ads keep popping up everywhere on other websites. It's also changed my home page and search engine. I've deleted the files I downloaded but every time I try to reset my safari browser back to google (as the main page and search engine), as soon as I reopen my tabs / windows it goes back to bing.


I checked my extensions but there's nothing out of the ordinary there.


All help would be appreciated, thank you!

Posted on Jan 4, 2016 2:21 AM

Reply
74 replies

Jun 4, 2016 4:48 PM in response to graziana1

A person can never know for sure what's going to be installed when acquiring software from illegal sources (not at all saying this is what you did). The main problem has become legitimate sources.


Aggregate sites such as www.softonic.com, www.downloads.com and others saw a great revenue scheme for them by tacking on adware with the software you actually wanted to try. While annoying, it wasn't so bad when this garbage wasn't as difficult to remove. They don't care. The adware makers pay them lots of money to add this stuff onto the downloads with little work to them to do it. What was a nuisance has crossed over to invasive malware. Especially newer versions that go out of their way to prevent removing them.


It won't happen, but about the only way to stop, or greatly slow the downloading of this junk is for everyone to stop using aggregate sites entirely. If you want to try a particular title you've heard or read about, go directly to the vendor's site to get it.

Jun 4, 2016 5:00 PM in response to Linc Davis

Well, I've restarted the computer and it all seems to work now!!! There was a forum I hadn't been able to access since all this started, and now I can! Thank you so much Linc Davis. I'm fairly new to Apple and I have lots of gaps to fill. Hopefully by reading the threads here I will learn a lot. I certainly have learnt something very useful this evening! Big ups! 😀

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

How do I remove the TopDeal / Deal Top virus?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.