Q: Slow internet when bluetooth is turned on.

Do you have this problem on all Wi-Fi networks, or only on one? Has it always been this way?

It sounds like the wireless card isn't working properly.

Make a "Genius" appointment at an Apple Store, or go to another authorized service provider. You may have to leave the machine there for several days.

Back up all data on the internal drive(s) before you hand over your computer to anyone. There are ways to back up a computer that isn't fully functional—ask if you need guidance.

If privacy is a concern, erase the data partition(s) with the option to write zeros* (do this only if you have at least two complete, independent backups, and you know how to restore to an empty drive from any of them.) Don’t erase the recovery partition, if present.

Keeping your confidential data secure during hardware repair

Apple also recommends that you deauthorize a device in the iTunes Store before having it serviced.

*An SSD doesn't need to be zeroed.

hi Joe,

I`m having the same problem with my macbook air mid 2013 and i was wondering if you managed to solve it eventually?

thanks in advance,

Rafael