Q: Unable to Sync

I have a generation 4 ipod touch I am trying to sync. My computer recognizes it and tries to put it on my devices, I ignore that, but it won't show in Itunes. I have a second older model, ipod nano 4th gen., that connects without problems. The wire works I restarted and updated itunes and my laptop (windows), yet the itunes still does not show my ipod touch when I connect it.

iPod touch (4th generation), iOS 6.1.6

Posted on Jan 4, 2016 10:09 AM

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Q: Unable to Sync

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by lllaass,

lllaass Jan 4, 2016 10:25 AM in response to daffneyjmyers
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Apple Watch

Jan 4, 2016 10:25 AM in response to daffneyjmyers

What do you mean by "My computer recognizes it and tries to put it on my devices, I ignore that"
What do you ignore?

First:
iTunes: Fix iPhone or iPod Not Detected in Windows 10
next try
iPhone, iPad, or iPod not recognized in iTunes for Windows
- I would start with
Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
or
Remove and reinstall iTunes and related software components for Windows 7 and later
- New cable and different USB port
Also see:
iPod not recognised by windows iTunes
Troubleshooting issues with iTunes for Windows updates
- Try on another computer to help determine if computer or iPod problem
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by daffneyjmyers,

daffneyjmyers Jan 4, 2016 10:56 AM in response to daffneyjmyers
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Jan 4, 2016 10:56 AM in response to daffneyjmyers

It is this new windows thing called phone companion, but your first step really helped. It works great now. Thank you
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Q: Unable to Sync

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by lllaass,

by daffneyjmyers,

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