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Helpful answers
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Jan 4, 2016 3:57 PM in response to chorse669by Protodd,Restore your Apple TV through iTunes - Apple Support
Restore your Apple TV
- Unplug the HDMI cable and power cord from your Apple TV.
- Open iTunes on your computer. Check that you have the latest version.
- On the back of your Apple TV (4th generation), plug in a USB-C cable. For Apple TV (2nd or 3rd generation), use a Micro-USB cable. Use the correct cable for your model, and never plug a lightning to USB cable into your Apple TV.
- Plug the other end of your USB-C or Micro-USB cable into a USB port on your computer.
- For Apple TV (3rd or 4th generation), plug in the power cord. For Apple TV (2nd generation), leave it unplugged.
- In iTunes, you should see the Apple TV summary page. If you don't see the Apple TV summary page, click
in the upper-left corner.
- Click Restore Apple TV. While it's restoring, don’t unplug anything. The time it takes to restore your Apple TV depends on the speed of your Internet connection.
- When your Apple TV has finished restoring, unplug the USB-C or Micro-USB cable and power cord, if connected. Then reconnect the HDMI cable and power cord to your Apple TV.