Sataris

Q: win 7 compatibility mode

Win 7 :

I open Itunes and get this screen ever since I had a failed installation of the Win 10 free upgrade.

 

"iTunes.exe has been set to run in compatibility mode for an older version of Windows. For best results, turn off compatibility mode for iTunes before you open it.

 

can someone offer a "I am not a nerd answer"?

 

thank you

Posted on Jan 4, 2016 6:32 PM

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Q: win 7 compatibility mode

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  • by alex_h1,

    alex_h1 alex_h1 Jan 6, 2016 6:18 AM in response to Sataris
    Community Specialists
    Jan 6, 2016 6:18 AM in response to Sataris

    Howdy Sataris,

    Thanks for using the Apple Support Communities.

     

    I see you're getting an error about iTunes being in compatibility mode.  In order to turn off compatibility mode please follow through the steps below.

     

    To turn Windows compatibility mode off, follow the steps below:

    1. Quit iTunes.
      Windows XP: From the Start menu, choose Run. Then enter %SystemDrive%.
      Windows Vista and Windows 7: From the Start menu, search %SystemDrive%.
      Windows 8: Move the cursor to the top right corner of your computer screen. In the Search charm, type %SystemDrive%.
    2. Open the Program Files folder. If you're using iTunes on a system with an older video card, open Program Files (x86).
    3. Open the iTunes folder.
    4. Right-click on the iTunes application (iTunes or iTunes.exe) and from the shortcut menu. Click Properties from the pop-up menu.
    5. Click the Compatibility tab.
    6. Windows XP: If it's selected, deselect the check box under Compatibility mode.
      Windows Vista: Click "Show Settings for All Users." If it's selected, deselect the check box under Compatibility mode. Click OK.
      Windows 7 and Windows 8: Click "Change Settings for All Users." If it's selected, deselect the check box under Compatibility mode. Click OK.
    7. Windows Vista and later: On the Compatibility tab, if it's selected, deselect the check box under Compatibility mode, too.
    8. Click OK.
    9. Open iTunes and play a song.

    Turn off compatibility mode in iTunes for Windows

     

     

    Cheers.