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Helpful answers
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Jan 6, 2016 7:06 AM in response to sunpear_by alex_h1,Hello sunpear_,
Thanks for using Apple Support Communities.
I understand you're trying to move some new content to your iPhone, but you're unable to drag it over to it. This information, along with you mentioning syncing your iPhone, indicates that you do not have manually manage content enabled. With this option enabled, you are able to click and drag content from iTunes to the iPhone on the sidebar.
If you can't manually add or remove content from your device
Check to make sure that the "Manually manage music and videos" option is turned on:
- Connect your device to your computer.
- Open iTunes. Make sure that you have the latest version.
- Locate and click on your device.

- In the left sidebar, click Summary.
- Scroll down to the Options section.
- Click the box next to "Manually manage music and videos."

- Click Apply.
You might see a message that your device is synced with another library. This means that you've used a different computer to sync your device in the past, and iTunes can't sync without first erasing and replacing all iTunes content on your device.
Move content from iTunes on your computer to your iPhone, iPad, or iPod touch
Take care.
