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Helpful answers
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Jan 6, 2016 11:39 AM in response to Riany LAby jason269,Hello, Rainy LA.
Thank you for visiting Apple Support Communities.
It sounds like you are unable to change your iTunes Store country or region because of a credit balance from an iTunes gift card. Here are the steps on how to resolve this issue.
Store credit balance
If you don't have a credit card, contact iTunes Store support.
If you can’t change your iTunes Store country or region
Cheers
