Unlocking iphone from other country

http://www.softbank.jp/en/mobile/iphone/customer/

http://www.softbank.jp/en/mobile/iphone/support/contact/

Realize some providers do not let you unlock a phone. This link: iPhone: Wireless carrier support and features - https://support.apple.com/en-us/HT204039 includes "unlocking" for some carriers but I do not see this for the Softbank provider

amjaypee wrote:

Hello. Is there any ways how can i unlock my iphone 5c ( a two-year contract finished) from japan here in the philippines. It was brought by my mom and its carrier was softbank. Should i need to go to itunes store or any apple store to fix my problem? If so, how much will it cost for that service. Thanks...

If I recall correctly, Softbank does NOT unlock phones.

It's not up to Apple. Unlocking is at the discretion of the carriers. There is no financial incentive for them to unlock it so that you can take the business that phone would have gotten to another carrier and there is no law in Japan requiring them to unlock phones.

No. They don't. The carriers OWN the locks. Sometimes it's because they subsidize the price of the phone, sometimes it's just because they legally can. Apple doesn't have the legal right to remove the lock. Next time you buy an expensive piece if kit, do your homework first. I'm not trying to be mean, but that's the way the cellular industry has operated for decades.

Only the carrier the phone is locked to can unlock it. Apple does not unlock phones. -AJ

If your iPhone is locked by a carrier, you need to contact this carrier to unlock it. Contact Softbank and ask for further instructons.

The Japanese carriers do not offer unlocking. It can not be unlocked.

Yes. That's what it means. It can only be used on the carrier it's locked to.