itunes will not upgrade my ipad

Question

Level 1

0 points

itunes will not upgrade my ipad

Hello:

I went to upgrade my IOS on my Ipad from 7.1.1 to 9.2. I downloaded the latest version of itunes (12.2.2) to my mac, backed up my Ipad to my computer and clicked the Upgrade button. I got a dialogue box that said "This version of Itunes (12.2.2) is the current version." I clicked OK, then clicked upgrade again and got the same box. I closed Itunes and reopened and got the same box when I tried to upgrade. When I try to upgrade on the Ipad itself I get "verifying upgrade" continously and have to restart it. Can anyone offer a solution to this?

Thanks.

iPad 2, iOS 7.1.1

Posted on Jan 5, 2016 12:33 PM

Reply

Answer 1

Jan 5, 2016 1:50 PM in response to stagfield

12.2.2 is not the latest version. If you are running an OSX version prior to 10.8.5 it is the latest version for you. If you upgrade to iOS9 and do not upgrade your OSX first you will be locked out of syncing to your iPad because it will forever require iTunes 12.3 or higher.

Reply

Answer 2

stagfield Author

Level 1

0 points

Jan 5, 2016 1:57 PM in response to Limnos

Thanks Limnos. So, if I understand correctly, I need to upgrade my OS on my desktop in order to be able to run ITunes 12.3 so I can upgrade my Ipad to IOS 9.2. Correct?

Reply

Answer 3

sberman

Level 10

273,234 points

Jan 5, 2016 3:16 PM in response to stagfield

Yes.

Upgrade to OS X El Capitan - Apple Support

Reply

Answer 4

Jan 5, 2016 6:35 PM in response to stagfield

stagfield wrote:

Thanks Limnos. So, if I understand correctly, I need to upgrade my OS on my desktop in order to be able to run ITunes 12.3 so I can upgrade my Ipad to IOS 9.2. Correct?

Correct, though people were complaining earlier they could upgrade their i-devices using older iTunes and then would discover they could no longer use the device with their computers. For some that meant buying a new computer.

El Capitan is one upgrade option but I would review first before installing it. Jumping several system versions (10.7 --> 10.11) like that can sometime result in marked slow down of the computer as well as requiring purchase of additional RAM and newer software versions. We don't even know if your computer can be upgraded.

Reply

Answer 5

stagfield Author

Level 1

0 points

Jan 5, 2016 6:50 PM in response to Limnos

Thanks. My problem is I have apps like photoshop 6, that don't behave with El Capitan and I don't want to go to adobe subscription. What I am thinking is to add an additional HD to my desktop and put El Capitan on it as an additional startup disk, which I would use with ITunes 12.3 for my Ipad and IPhone.

Reply

Answer 6

Jan 6, 2016 2:49 AM in response to stagfield

What about Mountain Lion 10.8? Take it to 10.8.5 and you can use iTunes 12.3

Reply