I spent two days creating a phonebook on Photo. When I try and order it, it uploads to 99% and then just hangs. I have checked that it is not the firewall; have checked that my Apple ID is working properly and all the credit card details work. It is frustrating. I have left it overnight. But still no joy. It is a 80 page book.
iMac, OS X Yosemite (10.10)
First make sure you can review the book according to the Apple document: : Preview a print project in Photos, iPhoto, or Aperture to avoid issues - Apple Support. Save the PDF file to compare it to the printed version when it arrives.
Boot into Safe Mode, Mac OS X: Starting up in Safe Mode, and try ordering from there.
Thank-you for your reply.
I followe your advice and had another go today. The preview in PDF was fine and exactly as I had set up the book.
Re-booted in safe mode and saw that it was in safe mode (said so in the Top right had corner).
INthen went to buy book. It processed as before to 99%. Then hung for a while and then went to 108% completed on uploading project and just hangs at that point. Still no joy. Would love to be able to fix this if at all possible otherwise will have to load up all the photos to another site and re-create it which is a huge waste of time.
Contact Apple at the appropriate phone number in this Apple document: Contact Apple for support and service - Apple Support
Photo book not uploading
