HT204306: If you forgot the passcode for your iPhone, iPad, or iPod touch, or your device is disabled

Learn about If you forgot the passcode for your iPhone, iPad, or iPod touch, or your device is disabled
CSamurai

Q: Iphone 4s help . unlocking

My father bought me a Iphone 4s on facebook for christmas. She told my father the code and he either forgot it or she said the wrong code( he Forgot it ). and it disabled. I connect to itunes and says sync with her itunes. Why would it say this? what can i do? It seems she no longer has a active facebook..

iPhone 4S

Posted on Jan 5, 2016 6:48 PM

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Q: Iphone 4s help . unlocking

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  • by Kappy,

    Kappy Kappy Jan 5, 2016 6:50 PM in response to CSamurai
    Level 10 (271,789 points)
    Desktops
    Jan 5, 2016 6:50 PM in response to CSamurai

    It requires the Apple ID and password of the previous owner. If you don't have it and cannot get it, then the device is useless to you. Return it for a refund if you can.

     

    Find My iPhone Activation Lock

     

    In the future check first before buying second hand: How to check for Activation Lock before buying a used iPhone.

  • by CSamurai,

    CSamurai CSamurai Jan 5, 2016 6:57 PM in response to Kappy
    Level 1 (0 points)
    Jan 5, 2016 6:57 PM in response to Kappy

    She had it open for him before he bought it. He said it all worked great. Could she be a b**** and Blocked us out after paying? We can no longer find her on Facebook after a few days after Christmas when i got it. He bought it the previous week.

  • by KiltedTim,

    KiltedTim KiltedTim Jan 5, 2016 6:58 PM in response to CSamurai
    Level 9 (56,496 points)
    Mac OS X
    Jan 5, 2016 6:58 PM in response to CSamurai

    He got ripped off. Turn it over to the police.

  • by Kappy,

    Kappy Kappy Jan 5, 2016 7:00 PM in response to CSamurai
    Level 10 (271,789 points)
    Desktops
    Jan 5, 2016 7:00 PM in response to CSamurai

    I wouldn't know. Contact her for the required password because if the lock is still active, then she is the only one who can fix it for you. If she is no longer available, then she has split, and you have a paperweight.

  • by Kappy,

    Kappy Kappy Jan 5, 2016 7:01 PM in response to CSamurai
    Level 10 (271,789 points)
    Desktops
    Jan 5, 2016 7:01 PM in response to CSamurai

    If you are actually looking for the four digit passcode, then see:

     

    Forgot Lock or Restrictions Passcode, Need to Restore Your Device: Alternative Solutions

    A

    1. iOS- Forgotten passcode or device disabled after entering wrong passcode

    2.Forgot passcode for your iPhone, iPad, or iPod touch, or your device is disabled - Apple Support

    3. iPhone, iPad, iPod touch: Wrong passcode results in red disabled screen

     

    Forgotten Restrictions Passcode Help

     

               1. iPad,iPod,iPod Touch Recovery Mode

               2. About Restrictions (parental controls) on iPhone, iPad, and iPod touch - Apple Support

     

    You will need to restore your device as New to remove a Restrictions passcode. Go through the normal process to restore your device, but when you see the options to restore as New or from a backup, be sure to choose New.

     

    You can restore from a backup if you have one from BEFORE you set the restrictions passcode.

     

    If none of the above work for you, then:

     

    Follow these steps to place your iOS device into recovery mode. If your iOS device is already in recovery mode, you can proceed immediately to step 6.

       1. Disconnect the USB cable from the iPhone, iPad, or iPod touch, but leave the

           other end of the cable connected to your computer's USB port.

       2. Turn off the device: Press and hold the Sleep/Wake button for a few seconds

           until the red slider appears, then slide the slider. Wait for the device to turn off.

     

                  * If you cannot turn off the device using the slider, press and hold the

                    Sleep/Wake and Home buttons at the same time. When the device turns off,

                    release the Sleep/Wake and Home buttons.

     

      3. While pressing and holding the Home button, reconnect the USB cable to the

           device. The device should turn on. Note: If you see the battery charge warning,

           let the device charge for at least ten minutes to ensure that the battery has some

           charge, and then start with step 2 again.

      4. Continue holding the Home button until you see the "Connect to iTunes" screen.

           When this screen appears you can release the Home button:

      5. If necessary, open iTunes. You should see the following "recovery mode" alert:

      6. Use iTunes to restore the device.

     

    If you don't see the "Connect to iTunes" screen, try these steps again. If you see the "Connect to iTunes" screen but the device does not appear in iTunes, see this article and its related links.

    Note: When using recovery mode, you can only restore the device. All user content on the device will be erased, but if you had previously synced with iTunes on this computer, you can restore from a previous backup. See this article for more information.

  • by CSamurai,

    CSamurai CSamurai Jan 5, 2016 7:02 PM in response to Kappy
    Level 1 (0 points)
    Jan 5, 2016 7:02 PM in response to Kappy

    Awesome. Well thank you guys and Gals . Ill try finding her.with the Police