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Jan 5, 2016 6:22 PM in response to sierrafromalta lomaby Kappy,Please make an appointment at the Apple Retail Store - Genius Bar and take it in for service. If you are not in the USA or cannot set up an appointment this way, then contact your local Apple Store directly.
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Jan 5, 2016 6:24 PM in response to sierrafromalta lomaby ChitlinsCC,They say that downloading the App is fast & easy > https://itunes.apple.com/us/app/apple-store/id375380948?mt=8