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User profile for user: rissaannxo
rissaannxo Author
User level: Level 1
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iTunes 12.3.2 doesn't recognize any of my devices. they dont show up when I plug in. please help

I plug in one of my ipods and nothing pops up doesnt show the icon for it or that it is syncing. Same thing with my Iphone 6. When I plug in one of my other ipods it says itunes cant recognize it so to either unplug and try again (i've done this) or uninstall then reuinstall itunes (ive done this many times also) and it still keeps saying that. whats happening to my itunes? Would appreciate help thank you

Posted on Jan 5, 2016 8:11 PM

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2 replies
User profile for user: jeffd55
jeffd55
User level: Community Specialist

Jan 7, 2016 7:49 AM in response to rissaannxo

Hello rissaannxo,


Thank you for using Apple Support Communities.


I see that you are having difficulties with some of your iOS devices not being recognized by iTunes on your PC. The following article provides a number of steps that should help you resolve the issue. Because the issue seems to be the same for several devices, I would concentrate on the PC and common cables as a start.

iPhone, iPad, or iPod not recognized in iTunes for Windows


Best regards.

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iTunes 12.3.2 doesn't recognize any of my devices. they dont show up when I plug in. please help

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