Steff_ivonne

Q: My iPhone won't let me download apps it's saying I have to upstage my payment but I've tried several times?? Please help

My iPhone won't let me download apps because of a payment error it's saying I have to upgrade I've tried several times. Can somebody please help ??

Posted on Jan 5, 2016 10:20 PM

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Q: My iPhone won't let me download apps it's saying I have to upstage my payment but I've tried several times?? Please help

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  • by jason269,

    jason269 jason269 Jan 7, 2016 9:22 AM in response to Steff_ivonne
    Community Specialists
    Jan 7, 2016 9:22 AM in response to Steff_ivonne

    Hi, Steff_ivonne.  

     

    Thank you for visiting Apple Support Communities.  

     

    It sounds like you are unable to update applications until an issue with an iTunes Store balance has been resolved.  If you have made sure that your name and address match the information on file with your financial institution, please go through the information in the article below.  Please note that you can't pay an outstanding invoice on an iPhone, iPad, or iPod touch. 

     

    Pay an unpaid balance in the iTunes Store