I can't sign out my iCloud account to my new email. what do I need to do? I alrdy changed plantly of password, just couldn't log out the old email. any suggestion?

I can't sign out my iCloud account to my new email. what do I need to do? I alrdy changed plantly of password, just couldn't log out the old email. any suggestion?

iPhone 6, iOS 9.1

Posted on Jan 5, 2016 10:22 PM

Reply
1 reply

Jan 7, 2016 9:17 AM in response to Wwic

Hi Wwic,


Thank you for using the Apple Support Communities. I'm sorry to hear you are having these issues with your iPhone. I'm a bit unclear on exactly what you are describing, but if you have recently changed the email address or password associated with your Apple ID/iCloud account, you may find the information and steps outlined in the following articles helpful:


Change your Apple ID - Apple Support

What to do after you change your Apple ID email address or password - Apple Support

Sign in with a different Apple ID on your iPhone, iPad, or iPod touch - Apple Support


Also, if you are being prompted for your old Apple ID/iCloud account info, you may also find this article useful:


If iCloud asks you for the password to your previous Apple ID - Apple Support


Regards

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I can't sign out my iCloud account to my new email. what do I need to do? I alrdy changed plantly of password, just couldn't log out the old email. any suggestion?

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