Q: lost network/carrier details - phone error not carrier - tried restoring 5s ad no joy? any ideas?

Network on contunous serching - checked with carrier and not problem there - they suggested updating and restoring and tried all that and still no luck - any ideads?

iPhone 5s, iOS 9.2

Posted on Jan 6, 2016 5:01 AM

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Q: lost network/carrier details - phone error not carrier - tried restoring 5s ad no joy? any ideas?

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by Brett L,

Brett L Jan 7, 2016 1:25 PM in response to Lisa JJ
Community Specialists

Jan 7, 2016 1:25 PM in response to Lisa JJ

Greetings Lisa,

It sounds like you are having an issue with you iPhone being unable to connect to your carrier's network, is that correct?

I would suggest that you troubleshoot using the steps in this article - If you can't connect to a cellular network or cellular data.

Thanks for using Apple Support Communities.

Be well.
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Q: lost network/carrier details - phone error not carrier - tried restoring 5s ad no joy? any ideas?

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by Brett L,

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