tamilmaran1

Q: Iam using iphone 5, health app is not tracking my motions. can you please help

Iam using iphone 5, health app is not tracking my motions. can you please help

iPhone 5, iOS 9.2

Posted on Jan 6, 2016 3:43 AM

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Q: Iam using iphone 5, health app is not tracking my motions. can you please help

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  • by braden85,

    braden85 braden85 Jan 7, 2016 12:24 PM in response to tamilmaran1
    Community Specialists
    Jan 7, 2016 12:24 PM in response to tamilmaran1

    Hey tamilmaran1,

     

    I see that you have some questions about your usage of the Health app on your iPhone 5. The lack of data you are seeing may be able to be explained by the following article, which explains that the Steps features require an iPhone 5s or later:

    Get started

    • The Health app works with iOS 8 and later.
    • To use the Steps feature, you'll need an iPhone 5s or later

    Use Health on your iPhone or iPod touch - Apple Support

    https://support.apple.com/en-us/HT203037

     

    You can enter your own data into the Health app using the instructions in this link:

    Collect health and fitness data

    Enter your own data. If the parameter is in your Dashboard, just tap it there, then tap Add Data Point. Otherwise, tap Health Data at the bottom of the screen, tap the parameter you want to update, then tap Add Data Point.

    Collect data from Apple Watch. Once you pair Apple Watch with your iPhone, data is automatically sent to the Health app. For example, to see heart rate data recorded by Apple Watch, open the Health app on iPhone, then tap Health Data > Vitals > Heart Rate.

    Collect data from another device. Follow the instructions that can come with the device to set it up. If it’s a Bluetooth device, you need to pair it with iPhone—see Bluetooth devices.

    Collect data from an app. Follow the instructions that can come with the app to set it up, then watch for a sharing request where you control whether data is shared with the Health app.

    Stop app data collection. Tap Sources at the bottom of the Health screen, then select the app in the Apps list. Or tap the associated parameter in your Dashboard or in the Health Data list, tap Share Data, then choose the app under Data Sources.

    Collect health and fitness data - iPhone

    http://help.apple.com/iphone/9/#/iphbb8259c61

     

    Thanks for being a part of the Apple Support Communities!