magicmage

Q: Siri can't do anything... (iPhone 6)

At all.

 

"Remind me to (something)"

"I'm sorry I can't do that."

"Set an alarm for (time)"

"I'm sorry I can't do that."

"Play my music"

"I'm sorry I can't do that."

 

Restarting the phone fixes the problem for a short amount of time, but after a while it goes back to the same thing. Every command ends with Siri telling me, "I can't do that."

iPhone 6, iOS 9.2

Posted on Jan 6, 2016 9:59 PM

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Q: Siri can't do anything... (iPhone 6)

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  • by AE1M,

    AE1M AE1M Mar 21, 2016 10:32 AM in response to asloan
    Level 1 (0 points)
    Mar 21, 2016 10:32 AM in response to asloan

    They mentioned to me that they've seen this before.  After verifying the problem, they asked if I had a recent backup and if they could wipe the phone.  I said yes, after the wipe SIRI worked for a short time, then the problem returned.  This eliminated some failure due to an app I might have.  They replaced the phone under warranty.  I reloaded my backup and all has been fine for 3 days so far.  They believed it was a hardware failure possibly brought on by a microphone driver update, maybe in 9.2.1.....

     

    Bob

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