ib21

Q: Someone has given me an iPhone and it is still under warranty. If I need repairs, etc. how would this work? I imagine the iPhone will be under their name and not mine?

Someone has given me an iPhone and it is still under warranty. If I need repairs, etc. how would this work? I imagine the iPhone will be under their name and not mine? How do I change this?

iPhone 5c

Posted on Jan 7, 2016 2:50 AM

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Q: Someone has given me an iPhone and it is still under warranty. If I need repairs, etc. how would this work? I imagine the iPhone w ... more

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  • by pedro d,

    pedro d pedro d Jan 8, 2016 2:51 PM in response to ib21
    Community Specialists
    Jan 8, 2016 2:51 PM in response to ib21

    Hello there, ib21.

     

    It sounds like you are trying to determine support coverage and service options available for your iPhone. The following Knowledge Base article offers up some great links and information to help you in that regard:

     

    About your support coverage and service options

     

    Our service coverage system lets you know if your Apple device is covered by our limited warranty or an extended service contract, such as the AppleCare Protection Plan or AppleCare+.

    However, our system has limitations that might affect the accuracy of our records and the coverage and device information you see. We’ll help you keep your coverage records up to date and find your best service options to get the product support you need.

    Update your records

    The estimated expiration date of your Telephone Technical Support, limited warranty, or AppleCare plan is calculated from the date you buy your Apple device. We base your date of purchase on the service coverage information listed in our system

    Your records in the service coverage system is based on the information we have available. If you want to update your purchase or plan information, we’re here to help.

    You might not see information and coverage plans you recently submitted.

     

    Thanks for reaching out to Apple Support Communities.

     

    Kind Regards.