Philips DS1155/12 not recognized by iPhone 5

I buyed the Philips DS1155/12 docking station about one year ago from Amazon Italy. I don't have any problem with the lightning connector of the docking station with my iPhone 5 until i have iOS 8. When I upgrade my iPhone 5 to iOS 9 (9.0.2 at first and now I have the same problem with the latest iOS version) , my device say the lightning connector of the docking station is not certified for use with iPhone and I cannot use at all my docking station. I tested the docking by plugging via USB another device (for instance my e-reader) and the docking station work properly recharging the battery of the device. I've also open a ticket to Philips Assistance Forums but they ask to me to open a ticket here because "apparently" the problem is something related to Apple and iOS 9. Last but not least, the Philips DS1155/12 is certified by Philips for use with iPhone 5.

iPhone 5, iOS 9.2

Posted on Jan 7, 2016 10:27 AM

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3 replies

Jan 7, 2016 12:56 PM in response to Kleyos

You are not opening a " ticket " with Apple here .

This a user to user help community ,no Apple here

Is the adapter the genuine Apple adapter or a 3rd party copy ?


Last but not least, the Philips DS1155/12 is certified by Philips for use with iPhone 5.

may well be but with which IOS level not 9.2 I'll bet


edit

to clarify does the Philips have a lightning dock or the old iPod pins

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Philips DS1155/12 not recognized by iPhone 5

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