HT205236: Use Apple Pencil with iPad Pro

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dougfromfredericksburg
Level 1 (0 points)

Q: Apple pencil shows connected but is not recognized.

Apple pencil was working fine, then it stopped working.   I used quick charge for several minutes, but still no connection.

 

BLuetooth settings shows it is connected.

 

Any ideas about what is wrong? How can I tell if the pencil is charged?

Apple Pencil, iOS 9.2

Posted on Jan 7, 2016 2:45 PM

by InputFWDev,Solvedanswer
InputFWDev InputFWDev
Level 1 (20 points)
A:

Doug,

 

You can check the charge of the pencil in the Battery Widget (swipe down from the top of the screen, select Widgets). Some users reported that it doesn't work correctly if the tip is not screwed in all the way, so that is the first thing I would check.

Posted on Jan 8, 2016 8:30 AM

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dougfromfredericksburg

Q: Apple pencil shows connected but is not recognized.

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  • by InputFWDev,Solvedanswer

    InputFWDev InputFWDev Jan 8, 2016 8:30 AM in response to dougfromfredericksburg
    Level 1 (20 points)
    Jan 8, 2016 8:30 AM in response to dougfromfredericksburg

    Doug,

     

    You can check the charge of the pencil in the Battery Widget (swipe down from the top of the screen, select Widgets). Some users reported that it doesn't work correctly if the tip is not screwed in all the way, so that is the first thing I would check.

  • by Texman72,

    Texman72 Texman72 Feb 15, 2016 5:41 AM in response to InputFWDev
    Level 1 (0 points)
    Feb 15, 2016 5:41 AM in response to InputFWDev

    Same thing here. Worked fine for a couple of weeks then all of a sudden stopped. The pencil shows connected and is 100% charged. I've tried restarting the iPad, removing and then repairing the pencil, tightening and replacing the tip. None of these have corrected the issue. Please help!

  • by dougfromfredericksburg,

    dougfromfredericksburg dougfromfredericksburg Feb 15, 2016 8:36 AM in response to Texman72
    Level 1 (0 points)
    Feb 15, 2016 8:36 AM in response to Texman72

    Texman72,

     

    I finally figured out that the tip on my pencil was loose.  Tightened it and that fixed the problem.

     

    i recently had a different problem.  While drawing a line the pencil would skip, leaving an irregular dashed line. The pencil was constantly touching the screen, but somehow not applying the mark.

     

    I talked to tech support, after some trouble shooting and still no results, he had me try the pencil on another iPad Pro.  On a different iPad Pro the penci  skipped.  He had me return the pencil  sent me a new one.

     

    God Bless

     

    Doug

  • by chrisrockstrom,

    chrisrockstrom chrisrockstrom Mar 22, 2016 5:46 PM in response to dougfromfredericksburg
    Level 1 (0 points)
    Mar 22, 2016 5:46 PM in response to dougfromfredericksburg

    I Am having the same problem but neither of these suggestions work for me.  i know my pencil is nearly fully charged.  The tip is on tight.  Says it's connected.  Still won't respond.  This happened to me before and so I took it to the Genius Bar but it mysteriously started working right when I handed it over to the apple technician.  But there was no explanation why it stopped working Or how to get it working again. 

  • by iRonypple,

    iRonypple iRonypple Jun 2, 2016 8:57 AM in response to chrisrockstrom
    Level 1 (4 points)
    Jun 2, 2016 8:57 AM in response to chrisrockstrom

    same thing here... but I got a curious question here... are you using screen protector on your ipad pro 12.9?

  • by iRonypple,

    iRonypple iRonypple Jun 5, 2016 2:33 PM in response to chrisrockstrom
    Level 1 (4 points)
    Jun 5, 2016 2:33 PM in response to chrisrockstrom

    same thing here... but I got a curious question here... are you using screen protector on your ipad pro 12.9

  • by sallenmd,

    sallenmd sallenmd Jun 5, 2016 5:35 PM in response to iRonypple
    Level 1 (111 points)
    iPad
    Jun 5, 2016 5:35 PM in response to iRonypple

    I have chosen not to use a screen protector, but I am in environments that are low on scratch hazards and use a Smart Cover.