Maiello169

Q: Why does my wifi keep turning off on my iPad Air 2 ?

Why does the wifi keep turning off on my iPad Air 2 ? It keeps turning off every 5 minutes , then I have to go into settings to turn the wifi back on . Please help

iPad Air 2 WiFi, Cellular, iOS 9.2

Posted on Jan 7, 2016 6:09 PM

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Q: Why does my wifi keep turning off on my iPad Air 2 ?

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  • by nikey33,

    nikey33 nikey33 Sep 14, 2016 9:16 AM in response to Maiello169
    Level 1 (134 points)
    iPad
    Sep 14, 2016 9:16 AM in response to Maiello169

    mine now does this after iOS 10, it turns off the wifi it's bizarre.

  • by Diana.McCall,

    Diana.McCall Diana.McCall Sep 14, 2016 11:20 AM in response to nikey33
    Level 4 (3,594 points)
    Apple TV
    Sep 14, 2016 11:20 AM in response to nikey33

    Hi. Normally this would be due to loss of signal. But first, try Settings > General > Reset > Reset Network Settings. Then reboot, hold Sleep and Home buttons until you see the Apple. Connect to your network and see if it's better. Restarting the router wouldn't hurt also.

  • by 2fingermagic,

    2fingermagic 2fingermagic Sep 16, 2016 5:49 PM in response to Diana.McCall
    Level 1 (4 points)
    Sep 16, 2016 5:49 PM in response to Diana.McCall

    I've been having this same exact issue ever since I updated my iOS to 10 on my iPad Air 2. Rebooting the router will not solve this issue as it's more than likely something to do with iOS 10. Generally, what happens is, when you're connected to the wifi, you're connected for 5 minutes. If you're browsing the internet, you're fine, then all of a sudden when clicking on a link you'll get "you're not connected to the internet" blah blah blah. I've done a hard reset on my iPad, as well as just shutting down and turning on. Nothing has worked so far and it's getting really annoying. Apple needs to look into this issue and figure out what's wrong. I also have a iPhone 6S Plus, which is also running iOS 10, and I haven't this issue yet. It seems to be only effecting the iPad.

  • by Diana.McCall,

    Diana.McCall Diana.McCall Sep 16, 2016 6:03 PM in response to 2fingermagic
    Level 4 (3,594 points)
    Apple TV
    Sep 16, 2016 6:03 PM in response to 2fingermagic

    So, are you definitely not going to restart the router while waiting for a fix from Apple?

     

    And you should send your feedback to Apple here https://www.apple.com/feedback/. We're only users here, so we cannot do anything about a software problem.