My Apple Watch is frozen after os upgrade

After my Apple Watch installed OS 2, it's now completely frozen with just the Apple logo on the screen. Help.

Apple Watch, watchOS 2

Posted on Jan 7, 2016 9:12 PM

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2 replies

Jan 8, 2016 7:36 PM in response to shalgrim

Hi


To force restart your watch, press and hold both buttons for around 10 seconds (not for 20-30 seconds), until the Apple logo re-appears.


If that does not help, you will need to contact Apple Support or make a Genius Bar reservation with a view to having your watch serviced under warranty.


https://www.apple.com/support/watch/contact/


"If you see the Apple logo .. during startup, and your Apple Watch appears to restart or never fully starts up, contact Apple Support"

If your Apple Watch doesn't respond or won't turn on - Apple Support

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My Apple Watch is frozen after os upgrade

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