VMWare Horizon Client on El Capitan

I have found the newer Horizon clients to be, less than optimal. I have reverted back all the way to the View client, as a preference, since it seems to stay connected longer, better, and with fewer issues, over the Horizon client. Currently using the v1.6 View client...happily.

Printers - I set all of my users up on IP based. Very few issues. The users/Macs are members of a domain, and are connected hard wire, but do not use the MS Print servers. In one or two cases, I have used Bonjour for some of the high end HP or Ricoh printers.

I have had far fewer issues with the view client, and I prefer the v1.6 over the 1.7 or above. I use the View client and have it opened on the side monitor of my iMac, and use the iMac for everything not specifically requiring a windows client (End user Support). I switch back and forth between the Client and the mac all of the time.

Printing, I am at a loss on how to help. I have Ricoh MP5002, 5004 and 2852 series models, all connected to a Windows Print server for the Windows clients (and my VDI), and for the mac users, I connect either IP or through Bonjour. It should be fairly simple for your sysadmin to configure the Ricohs to advertise in Bonjour. I set mine up without looking in any manuals. Might try a reset of your print system on the mac, after verifying you can see the printers in Bonjour, or IP. I print IP on my iMac to the Ricohs, not bothering with the printers on the print server. The issues I have seen with the Rico's is the print job is sent to the printer...and nothing. This is mostly why I set up Bonjour on the printers. IP sometimes was a little flaky, but Bonjour seemed to work more consistently. Trying to use a windows print server with a mac was problematic at best, even with the mac as a member of the domain. Apples to oranges, it seemed like (pun intended).

Try a print system reset. This should clear out everything from your printers and printers. Then try re-adding. Printing should not be this hard.

Have you tried reaching out to Ricoh tech support to see if they have any clues?

Also, have you tried going in to the Ricoh setup and enabling Bonjour? Log into the web server, log in as Admin, go to Device Management / Configuration / Bonjour and enable:

Should now show up in the printers

hmmmm...think you could convince the network folks to allow Bonjour? I know way back when when I played with my routers, and switches, I tended to block all unwanted protocols, to include Appletalk and Bonjour, just because. Wanted a minimum of protocols flying around on my network. For sure, block it at your perimeter, but internally, see if you can get it opened. If for no other reason than to test to see if you can print. Doesn't work, filter again. Does work, have the network/security folks explain why it is blocked internally. The organization I work for is very, very security conscious, and we block a lot at the perimeter, but not so much internally.

Bobby Ess wrote:

I am able to define a printer by IP address or FQDN, but all attempts always results in the printer printing the Postscript code and not the print job. These are Ricoh enterprise class printers.

This would indicate that the printer does not support Postscript. Ricoh has their own printer language and for some models, Postscript and PCL is an option. So as a test you could try adding the printer on the Mac using the Generic PCL driver that is included with the OS. Note that this driver only prints in B&W and at 300dpi by default, although you can change the resolution to 600dpi via the driver settings. If this does print then you know the printer supports PCL at least.