Esraxx
Level 1 (0 points)

Q: Kernel Trap

Hey guys

 

I know this question came up for billion times but I have to.

 

I have an early-2015 13 inch Macbook Air. I have been experiencing this bloody Kernel trap problem for months. I have taken my PC to Apple Store several times but they could do NOTHING. It keeps shutting down and won't let me do anything.

 

Anybody else suffering from this problem? Please help me. I read all the questions about this but nothing helped.

MacBook Air, OS X Yosemite (10.10.5), Kernel Trap

Posted on Jan 8, 2016 12:25 PM

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Esraxx

Q: Kernel Trap

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  • by Allan Eckert,

    Allan Eckert Allan Eckert Jan 8, 2016 12:30 PM in response to Esraxx
    Level 9 (53,919 points)
    Desktops
    Jan 8, 2016 12:30 PM in response to Esraxx

    What do you mean by a kernel trap?

     

    Do you maybe mean a kernel panic as discussed at OS X: When your computer spontaneously restarts or displays "Your computer restarted because of a problem." - Apple Supp…

  • by Esraxx,

    Esraxx Esraxx Jan 8, 2016 12:32 PM in response to Allan Eckert
    Level 1 (0 points)
    Jan 8, 2016 12:32 PM in response to Allan Eckert

    Yes. Exactly this one. I tried to follow all these steps but could not find any solutions to the problem.

  • by John Galt,

    John Galt John Galt Jan 8, 2016 12:57 PM in response to Esraxx
    Level 8 (49,839 points)
    Mac OS X
    Jan 8, 2016 12:57 PM in response to Esraxx

    Kernel panics can occur for a number of reasons Most of them are caused by defective or incompatible hardware. If you need help interpreting the kernel panic report, post it in a reply.

  • by Esraxx,

    Esraxx Esraxx Jan 8, 2016 2:01 PM in response to John Galt
    Level 1 (0 points)
    Jan 8, 2016 2:01 PM in response to John Galt

    Hi John. Thank you very much for your interest. This is an example of the very frequent kernel traps.

    Ekran Resmi 2016-01-08 23.59.00.png

  • by John Galt,

    John Galt John Galt Jan 8, 2016 3:08 PM in response to Esraxx
    Level 8 (49,839 points)
    Mac OS X
    Jan 8, 2016 3:08 PM in response to Esraxx

    Please post the entire text of the kernel panic — not a screenshot. I know it's long, but there is insufficient information in the screenshot to draw any conclusions.

     

    The entire KP report may not reveal a cause. Post it anyway. If it contains any information you might consider personal and don't want to appear in this publicly viewable website, edit or obscure it prior to posting your reply.

  • by Esraxx,

    Esraxx Esraxx Jan 8, 2016 4:23 PM in response to John Galt
    Level 1 (0 points)
    Jan 8, 2016 4:23 PM in response to John Galt

    No problem. I thought only the first part was important.

    This is the full report on kernel panic. Thank you very much in advance

     

     

     

    *** Panic Report ***

    panic(cpu 2 caller 0xffffff800a216df2): Kernel trap at 0xffffff800a1153d1, type 6=invalid opcode, registers:

    CR0: 0x0000000080010033, CR2: 0x00003c53cafdd000, CR3: 0x00000001473b502a, CR4: 0x00000000003627e0

    RAX: 0x0000000000049ee8, RBX: 0xffffff80238eb500, RCX: 0xffffff80238eb59c, RDX: 0x0000000004b8a059

    RSP: 0xffffff80c8383e70, RBP: 0xffffff80c8383e90, RSI: 0x0000000000000000, RDI: 0xffffff80148fe2d8

    R8:  0xffffff80238eb500, R9:  0xffffff80c8383ee4, R10: 0xffffff8074f23048, R11: 0x000000000000011d

    R12: 0xffffff80148fe2d8, R13: 0xffffff8022231870, R14: 0xffffff8022231870, R15: 0xffffff80148fe2d8

    RFL: 0x0000000000010202, RIP: 0xffffff800a1153d1, CS:  0x0000000000000008, SS:  0x0000000000000010

    Fault CR2: 0x00003c53cafdd000, Error code: 0x0000000000000000, Fault CPU: 0x2

     

    Backtrace (CPU 2), Frame : Return Address

    0xffffff80c8383b20 : 0xffffff800a12ad21

    0xffffff80c8383ba0 : 0xffffff800a216df2

    0xffffff80c8383d60 : 0xffffff800a233ca3

    0xffffff80c8383d80 : 0xffffff800a1153d1

    0xffffff80c8383e90 : 0xffffff800a124272

    0xffffff80c8383f10 : 0xffffff800a20231a

    0xffffff80c8383fb0 : 0xffffff800a2344c6

     

    BSD process name corresponding to current thread: WindowServer

     

    Mac OS version:

    14F1021

     

    Kernel version:

    Darwin Kernel Version 14.5.0: Tue Sep  1 21:23:09 PDT 2015; root:xnu-2782.50.1~1/RELEASE_X86_64

    Kernel UUID: 06D286E3-A8A1-3BE7-A7EB-EAC6E0C69758

    Kernel slide:     0x0000000009e00000

    Kernel text base: 0xffffff800a000000

    __HIB  text base: 0xffffff8009f00000

    System model name: MacBookAir7,2 (Mac-937CB26E2E02BB01)

     

    System uptime in nanoseconds: 48939668525645

    last loaded kext at 35659173963696: com.apple.iokit.IOBluetoothUSBDFU 4.3.6f3 (addr 0xffffff7f8c87a000, size 12288)

    last unloaded kext at 36018541149671: com.apple.driver.AppleUSBCDC 4.3.3b1 (addr 0xffffff7f8c866000, size 16384)

    loaded kexts:

    com.apple.filesystems.smbfs 3.0.2

    com.apple.driver.AudioAUUC 1.70

    com.apple.driver.AGPM 110.19.6

    com.apple.driver.ApplePlatformEnabler 2.2.0d4

    com.apple.driver.X86PlatformShim 1.0.0

    com.apple.iokit.IOBluetoothSerialManager 4.3.6f3

    com.apple.filesystems.autofs 3.0

    com.apple.driver.AppleOSXWatchdog 1

    com.apple.driver.AppleGraphicsDevicePolicy 3.7.7

    com.apple.driver.AppleUpstreamUserClient 3.6.1

    com.apple.driver.AppleHDA 272.18.3

    com.apple.iokit.IOUserEthernet 1.0.1

    com.apple.Dont_Steal_Mac_OS_X 7.0.0

    com.apple.driver.AppleHWAccess 1

    com.apple.driver.AppleLPC 1.7.3

    com.apple.driver.AppleSMCLMU 2.0.7d0

    com.apple.driver.AppleHV 1

    com.apple.driver.AppleBacklight 170.7.4

    com.apple.driver.AppleIntelSlowAdaptiveClocking 4.0.0

    com.apple.driver.AppleThunderboltIP 2.0.2

    com.apple.driver.AppleMCCSControl 1.2.12

    com.apple.driver.AppleCameraInterface 5.36.0

    com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.3.6f3

    com.apple.driver.AppleIntelBDWGraphics 10.0.6

    com.apple.driver.AppleIntelBDWGraphicsFramebuffer 10.0.6

    com.apple.driver.AppleUSBCardReader 3.5.5

    com.apple.driver.AppleUSBHub 705.4.2

    com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1

    com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0

    com.apple.BootCache 36

    com.apple.driver.AppleTopCaseHIDEventDriver 67

    com.apple.driver.XsanFilter 404

    com.apple.iokit.IOAHCIBlockStorage 2.7.1

    com.apple.driver.AppleAHCIPort 3.1.2

    com.apple.driver.AirPort.Brcm4360 930.37.3

    com.apple.driver.AppleUSBXHCI 710.4.11

    com.apple.driver.AppleSmartBatteryManager 161.0.0

    com.apple.driver.AppleACPIButtons 3.1

    com.apple.driver.AppleRTC 2.0

    com.apple.driver.AppleHPET 1.8

    com.apple.driver.AppleSMBIOS 2.1

    com.apple.driver.AppleACPIEC 3.1

    com.apple.driver.AppleAPIC 1.7

    com.apple.nke.applicationfirewall 161

    com.apple.security.quarantine 3

    com.apple.security.TMSafetyNet 8

    com.apple.kext.triggers 1.0

    com.apple.driver.DspFuncLib 272.18.3

    com.apple.kext.OSvKernDSPLib 1.15

    com.apple.driver.AppleGraphicsControl 3.10.25

    com.apple.driver.AppleBacklightExpert 1.1.0

    com.apple.driver.X86PlatformPlugin 1.0.0

    com.apple.driver.AppleSMC 3.1.9

    com.apple.driver.IOPlatformPluginFamily 5.9.1d7

    com.apple.iokit.IOSlowAdaptiveClockingFamily 1.0.0

    com.apple.driver.AppleSMBusController 1.0.13d1

    com.apple.iokit.IOUSBUserClient 705.4.0

    com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.3.6f3

    com.apple.iokit.IOBluetoothFamily 4.3.6f3

    com.apple.driver.AppleHDAController 272.18.3

    com.apple.iokit.IOHDAFamily 272.18.3

    com.apple.iokit.IOAudioFamily 203.3

    com.apple.vecLib.kext 1.2.0

    com.apple.iokit.IOSerialFamily 11

    com.apple.iokit.IOSurface 97.4

    com.apple.iokit.IONDRVSupport 2.4.1

    com.apple.AppleGraphicsDeviceControl 3.10.25

    com.apple.iokit.IOAcceleratorFamily2 156.16

    com.apple.iokit.IOGraphicsFamily 2.4.1

    com.apple.iokit.IOSCSIBlockCommandsDevice 3.7.5

    com.apple.iokit.IOUSBMassStorageClass 3.7.2

    com.apple.iokit.IOSCSIArchitectureModelFamily 3.7.5

    com.apple.driver.AppleUSBMergeNub 705.4.0

    com.apple.driver.AppleUSBComposite 705.4.9

    com.apple.driver.CoreStorage 471.30.1

    com.apple.driver.AppleHIDKeyboard 176.2

    com.apple.driver.AppleHSSPIHIDDriver 41.3

    com.apple.driver.AppleMultitouchDriver 264.6

    com.apple.iokit.IOAHCIFamily 2.7.5

    com.apple.driver.AppleThunderboltDPInAdapter 4.0.6

    com.apple.driver.AppleThunderboltDPAdapterFamily 4.0.6

    com.apple.driver.AppleThunderboltPCIDownAdapter 2.0.2

    com.apple.driver.AppleThunderboltNHI 3.1.7

    com.apple.iokit.IOThunderboltFamily 4.2.2

    com.apple.iokit.IO80211Family 730.60

    com.apple.driver.mDNSOffloadUserClient 1.0.1b8

    com.apple.iokit.IONetworkingFamily 3.2

    com.apple.driver.AppleHSSPISupport 41.3

    com.apple.driver.AppleIntelLpssSpiController 2.0.57

    com.apple.driver.AppleIntelLpssDmac 2.0.57

    com.apple.iokit.IOUSBFamily 720.4.4

    com.apple.driver.AppleIntelLpssGspi 2.0.57

    com.apple.driver.AppleEFINVRAM 2.0

    com.apple.driver.AppleEFIRuntime 2.0

    com.apple.iokit.IOHIDFamily 2.0.0

    com.apple.iokit.IOSMBusFamily 1.1

    com.apple.security.sandbox 300.0

    com.apple.kext.AppleMatch 1.0.0d1

    com.apple.driver.AppleKeyStore 2

    com.apple.driver.AppleMobileFileIntegrity 1.0.5

    com.apple.driver.AppleCredentialManager 1.0

    com.apple.driver.DiskImages 398

    com.apple.iokit.IOStorageFamily 2.0

    com.apple.iokit.IOReportFamily 31

    com.apple.driver.AppleFDEKeyStore 28.30

    com.apple.driver.AppleACPIPlatform 3.1

    com.apple.iokit.IOPCIFamily 2.9

    com.apple.iokit.IOACPIFamily 1.4

    com.apple.kec.Libm 1

    com.apple.kec.pthread 1

    com.apple.kec.corecrypto 1.0

    Model: MacBookAir7,2, BootROM MBA71.0166.B08, 2 processors, Intel Core i5, 1.6 GHz, 4 GB, SMC 2.27f2

    Graphics: Intel HD Graphics 6000, Intel HD Graphics 6000, Built-In

    Memory Module: BANK 0/DIMM0, 2 GB, DDR3, 1600 MHz, 0x80AD, 0x483943434E4E4E384A544D4C41522D4E544D

    Memory Module: BANK 1/DIMM0, 2 GB, DDR3, 1600 MHz, 0x80AD, 0x483943434E4E4E384A544D4C41522D4E544D

    AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x117), Broadcom BCM43xx 1.0 (7.15.166.24.3)

    Bluetooth: Version 4.3.6f3 16238, 3 services, 18 devices, 1 incoming serial ports

    Network Service: Wi-Fi, AirPort, en0

    Serial ATA Device: APPLE SSD SM0128G, 121,33 GB

    USB Device: Internal Memory Card Reader

    USB Device: BRCM20702 Hub

    USB Device: Bluetooth USB Host Controller

    Thunderbolt Bus: MacBook Air, Apple Inc., 27.2

  • by John Galt,

    John Galt John Galt Jan 8, 2016 6:22 PM in response to Esraxx
    Level 8 (49,839 points)
    Mac OS X
    Jan 8, 2016 6:22 PM in response to Esraxx

    If there are any Bluetooth devices paired with that Mac, open Bluetooth Preferences, un-pair them, and determine if the kernel panics subside.

  • by Esraxx,

    Esraxx Esraxx Jan 9, 2016 7:59 AM in response to John Galt
    Level 1 (0 points)
    Jan 9, 2016 7:59 AM in response to John Galt

    Thank you John. I did everything as you said, changed all the bluetooth preferences. Hopefully, it's gonna be okay. I will update here if the problem continues. Thank you very much for your help once more.