Hey guys
I know this question came up for billion times but I have to.
I have an early-2015 13 inch Macbook Air. I have been experiencing this bloody Kernel trap problem for months. I have taken my PC to Apple Store several times but they could do NOTHING. It keeps shutting down and won't let me do anything.
Anybody else suffering from this problem? Please help me. I read all the questions about this but nothing helped.
MacBook Air, OS X Yosemite (10.10.5), Kernel Trap
What do you mean by a kernel trap?
Do you maybe mean a kernel panic as discussed at OS X: When your computer spontaneously restarts or displays "Your computer restarted because of a problem." - Apple Supp…
Yes. Exactly this one. I tried to follow all these steps but could not find any solutions to the problem.
Kernel panics can occur for a number of reasons Most of them are caused by defective or incompatible hardware. If you need help interpreting the kernel panic report, post it in a reply.
Hi John. Thank you very much for your interest. This is an example of the very frequent kernel traps.
Please post the entire text of the kernel panic — not a screenshot. I know it's long, but there is insufficient information in the screenshot to draw any conclusions.
The entire KP report may not reveal a cause. Post it anyway. If it contains any information you might consider personal and don't want to appear in this publicly viewable website, edit or obscure it prior to posting your reply.
No problem. I thought only the first part was important.
This is the full report on kernel panic. Thank you very much in advance
*** Panic Report ***
panic(cpu 2 caller 0xffffff800a216df2): Kernel trap at 0xffffff800a1153d1, type 6=invalid opcode, registers:
CR0: 0x0000000080010033, CR2: 0x00003c53cafdd000, CR3: 0x00000001473b502a, CR4: 0x00000000003627e0
RAX: 0x0000000000049ee8, RBX: 0xffffff80238eb500, RCX: 0xffffff80238eb59c, RDX: 0x0000000004b8a059
RSP: 0xffffff80c8383e70, RBP: 0xffffff80c8383e90, RSI: 0x0000000000000000, RDI: 0xffffff80148fe2d8
R8: 0xffffff80238eb500, R9: 0xffffff80c8383ee4, R10: 0xffffff8074f23048, R11: 0x000000000000011d
R12: 0xffffff80148fe2d8, R13: 0xffffff8022231870, R14: 0xffffff8022231870, R15: 0xffffff80148fe2d8
RFL: 0x0000000000010202, RIP: 0xffffff800a1153d1, CS: 0x0000000000000008, SS: 0x0000000000000010
Fault CR2: 0x00003c53cafdd000, Error code: 0x0000000000000000, Fault CPU: 0x2
Backtrace (CPU 2), Frame : Return Address
0xffffff80c8383b20 : 0xffffff800a12ad21
0xffffff80c8383ba0 : 0xffffff800a216df2
0xffffff80c8383d60 : 0xffffff800a233ca3
0xffffff80c8383d80 : 0xffffff800a1153d1
0xffffff80c8383e90 : 0xffffff800a124272
0xffffff80c8383f10 : 0xffffff800a20231a
0xffffff80c8383fb0 : 0xffffff800a2344c6
BSD process name corresponding to current thread: WindowServer
Mac OS version:
14F1021
Kernel version:
Darwin Kernel Version 14.5.0: Tue Sep 1 21:23:09 PDT 2015; root:xnu-2782.50.1~1/RELEASE_X86_64
Kernel UUID: 06D286E3-A8A1-3BE7-A7EB-EAC6E0C69758
Kernel slide: 0x0000000009e00000
Kernel text base: 0xffffff800a000000
__HIB text base: 0xffffff8009f00000
System model name: MacBookAir7,2 (Mac-937CB26E2E02BB01)
System uptime in nanoseconds: 48939668525645
last loaded kext at 35659173963696: com.apple.iokit.IOBluetoothUSBDFU 4.3.6f3 (addr 0xffffff7f8c87a000, size 12288)
last unloaded kext at 36018541149671: com.apple.driver.AppleUSBCDC 4.3.3b1 (addr 0xffffff7f8c866000, size 16384)
loaded kexts:
com.apple.filesystems.smbfs 3.0.2
com.apple.driver.AudioAUUC 1.70
com.apple.driver.AGPM 110.19.6
com.apple.driver.ApplePlatformEnabler 2.2.0d4
com.apple.driver.X86PlatformShim 1.0.0
com.apple.iokit.IOBluetoothSerialManager 4.3.6f3
com.apple.filesystems.autofs 3.0
com.apple.driver.AppleOSXWatchdog 1
com.apple.driver.AppleGraphicsDevicePolicy 3.7.7
com.apple.driver.AppleUpstreamUserClient 3.6.1
com.apple.driver.AppleHDA 272.18.3
com.apple.iokit.IOUserEthernet 1.0.1
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AppleHWAccess 1
com.apple.driver.AppleLPC 1.7.3
com.apple.driver.AppleSMCLMU 2.0.7d0
com.apple.driver.AppleHV 1
com.apple.driver.AppleBacklight 170.7.4
com.apple.driver.AppleIntelSlowAdaptiveClocking 4.0.0
com.apple.driver.AppleThunderboltIP 2.0.2
com.apple.driver.AppleMCCSControl 1.2.12
com.apple.driver.AppleCameraInterface 5.36.0
com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.3.6f3
com.apple.driver.AppleIntelBDWGraphics 10.0.6
com.apple.driver.AppleIntelBDWGraphicsFramebuffer 10.0.6
com.apple.driver.AppleUSBCardReader 3.5.5
com.apple.driver.AppleUSBHub 705.4.2
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0
com.apple.BootCache 36
com.apple.driver.AppleTopCaseHIDEventDriver 67
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCIBlockStorage 2.7.1
com.apple.driver.AppleAHCIPort 3.1.2
com.apple.driver.AirPort.Brcm4360 930.37.3
com.apple.driver.AppleUSBXHCI 710.4.11
com.apple.driver.AppleSmartBatteryManager 161.0.0
com.apple.driver.AppleACPIButtons 3.1
com.apple.driver.AppleRTC 2.0
com.apple.driver.AppleHPET 1.8
com.apple.driver.AppleSMBIOS 2.1
com.apple.driver.AppleACPIEC 3.1
com.apple.driver.AppleAPIC 1.7
com.apple.nke.applicationfirewall 161
com.apple.security.quarantine 3
com.apple.security.TMSafetyNet 8
com.apple.kext.triggers 1.0
com.apple.driver.DspFuncLib 272.18.3
com.apple.kext.OSvKernDSPLib 1.15
com.apple.driver.AppleGraphicsControl 3.10.25
com.apple.driver.AppleBacklightExpert 1.1.0
com.apple.driver.X86PlatformPlugin 1.0.0
com.apple.driver.AppleSMC 3.1.9
com.apple.driver.IOPlatformPluginFamily 5.9.1d7
com.apple.iokit.IOSlowAdaptiveClockingFamily 1.0.0
com.apple.driver.AppleSMBusController 1.0.13d1
com.apple.iokit.IOUSBUserClient 705.4.0
com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.3.6f3
com.apple.iokit.IOBluetoothFamily 4.3.6f3
com.apple.driver.AppleHDAController 272.18.3
com.apple.iokit.IOHDAFamily 272.18.3
com.apple.iokit.IOAudioFamily 203.3
com.apple.vecLib.kext 1.2.0
com.apple.iokit.IOSerialFamily 11
com.apple.iokit.IOSurface 97.4
com.apple.iokit.IONDRVSupport 2.4.1
com.apple.AppleGraphicsDeviceControl 3.10.25
com.apple.iokit.IOAcceleratorFamily2 156.16
com.apple.iokit.IOGraphicsFamily 2.4.1
com.apple.iokit.IOSCSIBlockCommandsDevice 3.7.5
com.apple.iokit.IOUSBMassStorageClass 3.7.2
com.apple.iokit.IOSCSIArchitectureModelFamily 3.7.5
com.apple.driver.AppleUSBMergeNub 705.4.0
com.apple.driver.AppleUSBComposite 705.4.9
com.apple.driver.CoreStorage 471.30.1
com.apple.driver.AppleHIDKeyboard 176.2
com.apple.driver.AppleHSSPIHIDDriver 41.3
com.apple.driver.AppleMultitouchDriver 264.6
com.apple.iokit.IOAHCIFamily 2.7.5
com.apple.driver.AppleThunderboltDPInAdapter 4.0.6
com.apple.driver.AppleThunderboltDPAdapterFamily 4.0.6
com.apple.driver.AppleThunderboltPCIDownAdapter 2.0.2
com.apple.driver.AppleThunderboltNHI 3.1.7
com.apple.iokit.IOThunderboltFamily 4.2.2
com.apple.iokit.IO80211Family 730.60
com.apple.driver.mDNSOffloadUserClient 1.0.1b8
com.apple.iokit.IONetworkingFamily 3.2
com.apple.driver.AppleHSSPISupport 41.3
com.apple.driver.AppleIntelLpssSpiController 2.0.57
com.apple.driver.AppleIntelLpssDmac 2.0.57
com.apple.iokit.IOUSBFamily 720.4.4
com.apple.driver.AppleIntelLpssGspi 2.0.57
com.apple.driver.AppleEFINVRAM 2.0
com.apple.driver.AppleEFIRuntime 2.0
com.apple.iokit.IOHIDFamily 2.0.0
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 300.0
com.apple.kext.AppleMatch 1.0.0d1
com.apple.driver.AppleKeyStore 2
com.apple.driver.AppleMobileFileIntegrity 1.0.5
com.apple.driver.AppleCredentialManager 1.0
com.apple.driver.DiskImages 398
com.apple.iokit.IOStorageFamily 2.0
com.apple.iokit.IOReportFamily 31
com.apple.driver.AppleFDEKeyStore 28.30
com.apple.driver.AppleACPIPlatform 3.1
com.apple.iokit.IOPCIFamily 2.9
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.Libm 1
com.apple.kec.pthread 1
com.apple.kec.corecrypto 1.0
Model: MacBookAir7,2, BootROM MBA71.0166.B08, 2 processors, Intel Core i5, 1.6 GHz, 4 GB, SMC 2.27f2
Graphics: Intel HD Graphics 6000, Intel HD Graphics 6000, Built-In
Memory Module: BANK 0/DIMM0, 2 GB, DDR3, 1600 MHz, 0x80AD, 0x483943434E4E4E384A544D4C41522D4E544D
Memory Module: BANK 1/DIMM0, 2 GB, DDR3, 1600 MHz, 0x80AD, 0x483943434E4E4E384A544D4C41522D4E544D
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x117), Broadcom BCM43xx 1.0 (7.15.166.24.3)
Bluetooth: Version 4.3.6f3 16238, 3 services, 18 devices, 1 incoming serial ports
Network Service: Wi-Fi, AirPort, en0
Serial ATA Device: APPLE SSD SM0128G, 121,33 GB
USB Device: Internal Memory Card Reader
USB Device: BRCM20702 Hub
USB Device: Bluetooth USB Host Controller
Thunderbolt Bus: MacBook Air, Apple Inc., 27.2
If there are any Bluetooth devices paired with that Mac, open Bluetooth Preferences, un-pair them, and determine if the kernel panics subside.
Thank you John. I did everything as you said, changed all the bluetooth preferences. Hopefully, it's gonna be okay. I will update here if the problem continues. Thank you very much for your help once more.
Kernel Trap
