pad air 2 cannot be used because it requires a newer version of iTunes. Go to www.itunes.com to download the latest version of iTunes.

I do have the newest version of itunes 11.4 on my mac, however I received the following message while I tried to backup and restore the ipad air 2.


"ipad air 2 cannot be used because it requires a newer version of itune.

Posted on Jan 8, 2016 6:00 PM

Reply
1 reply

Jan 9, 2016 8:18 AM in response to Micheleyee

You will need to update your OS to at least Mountain Lion in order to get the newest iTunes.


Check that your computer is compatible with Mountain Lion/Mavericks/Yosemite/El Capitan.


To check the model number hold down the option/alt key, go to the Apple menu and select System Information.


iMac (Mid 2007 or newer) model number 7,1 or higher


MacBook (Late 2008 Aluminum, or Early 2009 or newer) model number 5,1 or higher El Capitan requires early 2015


MacBook Pro (Mid/Late 2007 or newer) model number 3,1 or higher


MacBook Air (Late 2008 or newer) model number 2,1 or higher


Mac mini (Early 2009 or newer) model number 3,1 or higher


Mac Pro (Early 2008 or newer) model number 3,1 or higher


Xserve (Early 2009) model number 3,1 or higher

Your Mac needs:


OS X v10.6.8 or OS X Lion already installed


2 GB or more of memory (More is better - 4 GB minimum seems to be the consensus)


8 GB or more of available space

Check to make sure your applications are compatible. PowerPC applications are no longer supported after 10.6.


Application Compatibility


Applications Compatibility (2)


El Capitan 10.11 Compatibility information


Do a backup before installing, preferable 2 backups on 2 different drives.

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pad air 2 cannot be used because it requires a newer version of iTunes. Go to www.itunes.com to download the latest version of iTunes.

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