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All replies
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Helpful answers
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Jan 8, 2016 2:36 PM in response to Painthingby ChrisJ4203,If you check this support document you will see that error 1 is a hardware error. You can try the steps in the support document, but you may not get anywhere. Get help with iOS update and restore errors - Apple Support
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Jan 8, 2016 2:38 PM in response to Painthingby AJ397,These two links may help:
Get help with iOS update and restore errors - Apple Support
If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support
Check for hardware issues - From above link
Errors: 1, 3, 11, 12, 13, 14, 16, 20, 21, 23, 26, 27, 28, 29, 34, 35, 36, 37, 40, 53, 56, 1002, 1004, 1011, 1012, 1014, 1667, or 1669.
Your device or computer might have a hardware issue that stops the update or restore from completing.
Check that your security software and settings aren't blocking your device from communicating with the Apple update server.
Then try to restore your iOS device two more times while connected with a cable, computer, and network you know are good.
Make sure that your security software and settings are allowing communication between your device and update servers.
If you still see the error message when you update or restore, contact Apple support.
If you still see the error message, check for outdated or modified software.
-AJ
Edited for formatting issues.
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Jan 8, 2016 2:47 PM in response to Painthingby Painthing,Anybody know if it's different problem? or it's still hardware.
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Jan 8, 2016 4:19 PM in response to Painthingby ChrisJ4203,It is not different. Same thing. If you follow the steps that were provided, your final step is to contact Apple Support. Contact your Apple Support in Poland
