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Apple Watch causing Wifi problems on iPhone?

With my watch paired and bluetooth on, my wifi connection will stop working after a period of time. If I use 5ghz, turn bluetooth off, or unpair my apple watch, wifi works fine. Both devices are running the latest software releases. They've been factory reset. Ive also tried swapping out my Asus router with an Airport Extreme. I'm currently working with apple support.


<Edited by Host>

Posted on Jan 9, 2016 7:39 PM

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5 replies

Jan 10, 2016 11:40 AM in response to Jonathan UK

I have tried:

powering off all other wifi devices in my house

changing router settings (pretty much everything related to wifi at one point)

changing routers completely (asus, netgear, apple)

Connected to a third party wifi

different apple watch sport

factory resetting the phone and watch and setting up as new with minimal setup on each


I'm sure there are other things Ive tested but cant remember off the top of my head.



Honestly what I was hoping for was someone else that might be running this same setup and seeing issues. (iPhone 6, 2.4ghz wifi, bluetooth on, apple watch sport paired)

Jan 10, 2016 12:14 PM in response to Firehawk233

Hi

Firehawk233 wrote:


I have tried: .. factory resetting the phone and watch and setting up as new ..


When "factory resetting", did you restore your iPhone using recovery mode?


  • Unpair your watch via the Watch app.
  • Connect your iPhone to your computer and open iTunes;
  • With your iPhone connected, force restart it: press and hold both the Sleep/Wake and Home button for at least 10 seconds, and don't release when you see the Apple logo. Keep holding the buttons down until you see the recovery mode screen;
  • When you see the option to Restore or Update, choose Restore.
  • Set your iPhone up as a new device (do not restore from backup).
  • Pair with your watch and re-test.

Apple Watch causing Wifi problems on iPhone?

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