LeiRuMa

Q: iPod classic just stopped working

my iPod Classic was on my memorex dock and was playing music. After one song it just stopped playing but was still able to browse other songs but wont play it. Then it just booted and showed a big x mark and the apple website. I visited the website but nothing helped me.

iPod classic

Posted on Jan 9, 2016 6:47 PM

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Q: iPod classic just stopped working

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  • by joe_7399,

    joe_7399 joe_7399 Jan 11, 2016 6:42 AM in response to LeiRuMa
    Community Specialists
    Jan 11, 2016 6:42 AM in response to LeiRuMa

    Greetings LeiRuMa,

     

    Thanks for using the Apple Support Communities!

     

    From your post, I understand that you were listening to your iPod while connected to a dock, but then it stopped playing music and showed a red “X” icon with an Apple support website. We know situations like this can be frustrating, but there are some good troubleshooting steps available in this situation. 

     

    To begin the troubleshooting process, please read over and work through the steps outlined in the following article. 

     

    iPod Displays a Red "X" Icon - Apple Support

     

    Have a great day!