Q: Can not connect to iCloud or iTunes since Jan 2016 from my iPhone 5S
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Jan 11, 2016 7:09 AMby Brett L,Greetings Claus,
It sounds like you are having an issue with connecting to both the iTunes store and to iCloud from your iPhone, but both are working on your Mac. Is that right?
I would suggest that you troubleshoot using the steps in this article - If you can’t connect to the iTunes Store.
Thanks for using Apple Support Communities.
Be well. -
Jan 12, 2016 6:04 AMby claus from kk,Hi Brett,
thanks for the answer, all the indicated steer did not work. I did check the date/time zone setting which was already on automatic and set it back to manual. Still the phone can't login to iCloud or download update for apps or sign in to facetime... On my MacPro side by side with the phone on the desk apps, facetime and login to my account work without issues.
Do you have any other idea what might help?
Kind regards
Claus
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Jan 12, 2016 6:20 AMby Brett L,Hi Claus,
Thank you for using Apple Support Communities. Due to the nature of the issue you described you may find more information by using another one of Apple's support resources - https://getsupport.apple.com/GetproductgroupList.action.
