christianrosem

Q: 2009 mac book pro wont recognize dvds or cds

Stopped working one day and have not been able to use since. Currently using Maverick.

MacBook Pro, OS X Mavericks (10.9.5)

Posted on Jan 10, 2016 5:55 AM

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Q: 2009 mac book pro wont recognize dvds or cds

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  • by joe_7399,

    joe_7399 joe_7399 Jan 11, 2016 1:35 PM in response to christianrosem
    Community Specialists
    Jan 11, 2016 1:35 PM in response to christianrosem

    Greetings christianrosem,

     

    Thanks for using the Apple Support Communities!

     

    From your question, I understand that neither CD or DVD disks are being recognized by your MacBook Pro any longer. The following article has a lot of great information for troubleshooting both built in and external SuperDrives. 

     

    The section that I think is most pertinent to your situation is quoted below. 

     

    Doesn't accept discs

    1. Be sure to check your disc to make sure it is flat. You can check this by putting the disc upside-down on a flat surface. If the disc is bowed up on any side or in the center, do not use the disc because it might get stuck in the drive. Do not use discs that have anything attached to them or dangling from them (such as "sweeper" or cleaning discs).
    2. If the drive struggles when you put in a disc or stops part-way, carefully look at the disc for labels that may be interfering. If there aren't any raised labels then try putting the disc in a few more times.
    3. Try another disc to see if the issue is being caused by a specific disc.
    4. Make sure you insert the disc far enough for the drive mechanism to activate. You need to insert discs nearly all the way before the drive will activate and pull them in. If you don't completely insert a disc, the drive will reverse and push the disc back out.
    5. Allow the drive one or two seconds to accept the disc while it is fully inserted.
    6. Reset the System Management Controller (SMC).
    7. If the drive repeatedly does not accept discs, contact Apple or an Apple Authorized Service Provider, or make an appointment with an Apple Retail Store.

     

    Get help with the slot-loading SuperDrive on your Mac computer - Apple Support

     

    Have a great day!

  • by my ginger,

    my ginger my ginger Jan 11, 2016 3:21 PM in response to christianrosem
    Level 4 (2,472 points)
    Jan 11, 2016 3:21 PM in response to christianrosem

    You could also try a pram reset.  https://support.apple.com/en-us/HT204063 When inserting a disk does it eject it after a few minutes? Have you checked in utilities or under apple icon in about this mac ,systems. To see if the drive shows.I have used CD lens cleaners before to get my optical drive to read disks. Some times having to run it repeatedly to do so.  Also depending on how old the media is, sometimes they can get unreadable.If it will not read a new disk, then it's a drive problem. The lens is ether dirty or too weak to read anymore.