carrie2603
Level 1 (0 points)

Q: Itunes on my mac book pro

I have recently got the new iPhone 6s. When i plug it into the computer it says to update to get the most recent version of iTunes. When i go to search for new updates for the mc it says that i have the most recent version. This mean i cannot transfer any of my music over which is frustrating.

MacBook Pro (15-inch Late 2011), iOS 9.2

Posted on Jan 10, 2016 8:43 AM

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carrie2603

Q: Itunes on my mac book pro

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  • by sberman,

    sberman sberman Jan 10, 2016 11:52 AM in response to carrie2603
    Level 8 (41,177 points)
    Jan 10, 2016 11:52 AM in response to carrie2603

    Your profile says your MacBook Pro is from late 2011.  If this is true, then it means you are probably still running OS X 10.7 (Lion) that came with the machine, and you have not upgraded your OS X in the four years you have had your machine.  That is the source of your issue.

     

    You do have the most recent version of iTunes that your version of OS X can run.  However, iOS 9 on your iPhone 6S requires at least iTunes 12.3.1 (current is 12.3.2).  That version of iTunes requires at least OS X 10.8.5 (current is OS X 10.11.2).

     

    You should always promptly update/upgrade Apple software.

     

    Start by installing OS X 10.11 (El Capitan):

    Upgrade to OS X El Capitan - Apple Support

     

    Then update all your other Apple software from the "Updates" tab in the App Store.

     

    Then you will be set!