HT202731: Using Apple Diagnostics
Learn about Using Apple Diagnostics
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Helpful answers
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Jan 10, 2016 1:10 PM in response to feather6868by macjack,Force quit Safari (cmd-option-esc). If the behavior persists download and install MalwareBytes Malwarebytes was developed by one of our own colleagues here in ASC. It gets rave reviews and is about the most proven anti-malware software for Mac.
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Jan 11, 2016 6:09 AM in response to macjackby feather6868,Hi macjack, I have MalwareBytes when I ran the scan everything came back okay but it was still doing it? feather6868
Anything else I can try to fix this problem? What can I do to make my mac run faster? I don't have allot on my PC except allot of duplicated pic's...How can I make my mac run faster? thanks feather6868
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Jan 11, 2016 10:17 AM in response to feather6868by ChitlinsCC,Tell us a Story
- with a beginning, a middle and end. We need to understand everything that you know and have experienced.
If this issue is new, tell us what immediately preceded its onset - add software, upgrade or update? New equipment?
Quoted from Apple's "How to write a good question"
To help other members answer your question, give as many details as you can.
- Include your product name and specs such as processor speed, memory, and storage capacity. Please do not include your Serial Number, IMEI, MEID, or other personal information.
- Provide CONFIRM the version numbers of your operating system and relevant applications, for example BROWSER & version
- Describe the problem, and include any details about what seems to cause it. < the STORY
- List any troubleshooting steps you've already tried, or temporary fixes you've discovered.
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Jan 11, 2016 10:20 AM in response to feather6868by ChitlinsCC,after you post your Story, take a look at > Using EtreCheck | Apple Support Communities < download the App from the link at the top and WAIT for instructions to run it and post the report.
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Jan 11, 2016 10:21 AM in response to feather6868by ChitlinsCC,also, you could try a different BROWSER than the one at issue and see if the problem persists