Alex Cord

Q: Win 10 won't boot after install (retina iMac, 3tb fusion drive)

I have spent a frustrating day trying to install win 10 on my 2014 retina iMac (3tb fusion drive)

 

No problems with boot camp and the install from usb key (64bit Windows 10) but the first time that Windows fires up after the install it crashes with the message "Your PC ran into a problem.... Critical process died" and continues in a loop booting to this problem until I option boot to OSX.

 

Tried the install process a number of times from scratch and from a different iso but get the same issue?

 

Wondering if it might be an issue with the fusion drive config?

 

many thanks

 

Alex

iMac with Retina 5K display, iOS 9.2

Posted on Jan 10, 2016 3:51 PM

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Q: Win 10 won't boot after install (retina iMac, 3tb fusion drive)

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  • by Alex Cord,

    Alex Cord Alex Cord Jan 11, 2016 3:32 PM in response to Alex Cord
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    Jan 11, 2016 3:32 PM in response to Alex Cord

    Anybody please?? I have now reinstalled OSX from scratch, tried again using a new Win 10 ISO image, done the PRAM, and SMC reset, installed again and same issue... Win 10 falls over on first boot with Critical_Process_Died.

     

    I have spoken to Apple and they aren't sure.

     

    BTW - using El Capitan

  • by Loner T,

    Loner T Loner T Jan 11, 2016 3:38 PM in response to Alex Cord
    Level 7 (24,307 points)
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    Jan 11, 2016 3:38 PM in response to Alex Cord

    1. Does the Windows installer work properly, till you get to creating an account?

    2. If you are able to create an account and set a password on the Windows side, does it fail after it tries to run the BC Drivers update?

  • by Alex Cord,

    Alex Cord Alex Cord Jan 11, 2016 3:41 PM in response to Loner T
    Level 1 (0 points)
    Jan 11, 2016 3:41 PM in response to Loner T

    Hi Loner T, was hoping you would come a long, you seem like the font of all knowledge in this forum!!!

     

    The installer works fine, just running through it again at the moment. Seems to go through the  copying files, install features, updates etc and then reboots into Windows 10, I get the spinning dots and then after a moment or so, returns "Your PC ran into a problem...." "Critical_process_died"

     

    :-(

  • by Loner T,

    Loner T Loner T Jan 11, 2016 3:51 PM in response to Alex Cord
    Level 7 (24,307 points)
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    Jan 11, 2016 3:51 PM in response to Alex Cord

    Are you connected to the network when you run the installer? If yes, disconnect all network connections on the first screen of the Installer (where you select the partition) and test.

     

    Can you post the output of the following OSX Terminal commands?

     

    diskutil list

    diskutil cs list

    sudo gpt -vv -r show /dev/disk0

    sudo fdisk /dev/disk0

    sudo gpt -vv -r show /dev/disk1

    sudo fdisk /dev/disk1

     

    The "sudo" commands will prompt for your password, and it will not be echoed back. You may also see a warning about improper use of "sudo" and potential data loss due to "abuse" of the command.

  • by Alex Cord,

    Alex Cord Alex Cord Jan 11, 2016 4:21 PM in response to Loner T
    Level 1 (0 points)
    Jan 11, 2016 4:21 PM in response to Loner T

    Thanks for taking your time to help me with this. iMac is freshly installed so can be tinkered with if the disk needs open heart surgery . Exports as below:

     

     

     

    iMac:~ alexcord$ diskutil list

    /dev/disk0 (internal, physical):

       #:                       TYPE NAME                    SIZE       IDENTIFIER

       0:      GUID_partition_scheme                        *121.3 GB   disk0

       1:                        EFI EFI                     209.7 MB   disk0s1

       2:          Apple_CoreStorage fusion                  121.0 GB   disk0s2

       3:                 Apple_Boot Boot OS X               134.2 MB   disk0s3

    /dev/disk1 (internal, physical):

       #:                       TYPE NAME                    SIZE       IDENTIFIER

       0:      GUID_partition_scheme                        *3.0 TB     disk1

       1:                        EFI EFI                     209.7 MB   disk1s1

       2:          Apple_CoreStorage fusion                  2.0 TB     disk1s2

       3:                 Apple_Boot Recovery HD             650.0 MB   disk1s3

       4:       Microsoft Basic Data                         1.0 TB     disk1s4

    /dev/disk2 (internal, virtual):

       #:                       TYPE NAME                    SIZE       IDENTIFIER

       0:                  Apple_HFS Fusion                 +2.1 TB     disk2

                                     Logical Volume on disk0s2, disk1s2

                                     8BB78CA0-09DD-4BAC-8D13-A89FFBE0BA1B

                                     Unencrypted Fusion Drive

     

     

    iMac:~ alexcord$ diskutil cs list

    CoreStorage logical volume groups (1 found)

    |

    +-- Logical Volume Group 60C67D4E-F3B8-4A90-8EF0-24002C85C010

        =========================================================

        Name:         fusion

        Status:       Online

        Size:         2111855386624 B (2.1 TB)

        Free Space:   114688 B (114.7 KB)

        |

        +-< Physical Volume C8B664FF-CF56-4AAD-BFC3-F57014208892

        |   ----------------------------------------------------

        |   Index:    0

        |   Disk:     disk0s2

        |   Status:   Online

        |   Size:     120988852224 B (121.0 GB)

        |

        +-< Physical Volume 5F989416-081F-49C9-B1C9-7806E3BA1CCD

        |   ----------------------------------------------------

        |   Index:    1

        |   Disk:     disk1s2

        |   Status:   Online

        |   Size:     1990866534400 B (2.0 TB)

        |

        +-> Logical Volume Family 3C70A70D-52EA-4F82-969E-12BE9A31076D

            ----------------------------------------------------------

            Encryption Type:         None

            |

            +-> Logical Volume 8BB78CA0-09DD-4BAC-8D13-A89FFBE0BA1B

                ---------------------------------------------------

                Disk:                  disk2

                Status:                Online

                Size (Total):          2106000015360 B (2.1 TB)

                Revertible:            No

                LV Name:               Fusion

                Volume Name:           Fusion

                Content Hint:          Apple_HFS

                LVG Type:              Fusion, Sparse

     

     

    iMac:~ alexcord$ sudo gpt -vv -r show /dev/disk0

    Password:

    gpt show: /dev/disk0: mediasize=121332826112; sectorsize=512; blocks=236978176

    gpt show: /dev/disk0: PMBR at sector 0

    gpt show: /dev/disk0: Pri GPT at sector 1

    gpt show: /dev/disk0: Sec GPT at sector 236978175

          start       size  index  contents

              0          1         PMBR

              1          1         Pri GPT header

              2         32         Pri GPT table

             34          6        

             40     409600      1  GPT part - C12A7328-F81F-11D2-BA4B-00A0C93EC93B

         409640  236306352      2  GPT part - 53746F72-6167-11AA-AA11-00306543ECAC

      236715992     262144      3  GPT part - 426F6F74-0000-11AA-AA11-00306543ECAC

      236978136          7        

      236978143         32         Sec GPT table

      236978175          1         Sec GPT header

     

     

    iMac:~ alexcord$ sudo fdisk /dev/disk0

    Disk: /dev/disk0 geometry: 14751/255/63 [236978176 sectors]

    Signature: 0xAA55

             Starting       Ending

    #: id  cyl  hd sec -  cyl  hd sec [     start -       size]

    ------------------------------------------------------------------------

    1: EE 1023 254  63 - 1023 254  63 [         1 -  236978175] <Unknown ID>

    2: 00    0   0   0 -    0   0   0 [         0 -          0] unused     

    3: 00    0   0   0 -    0   0   0 [         0 -          0] unused     

    4: 00    0   0   0 -    0   0   0 [         0 -          0] unused

     

     

    iMac:~ alexcord$ sudo gpt -vv -r show /dev/disk1

    gpt show: /dev/disk1: mediasize=3000592982016; sectorsize=512; blocks=5860533168

    gpt show: /dev/disk1: PMBR at sector 0

    gpt show: /dev/disk1: Pri GPT at sector 1

    gpt show: /dev/disk1: Sec GPT at sector 5860533167

           start        size  index  contents

               0           1         PMBR

               1           1         Pri GPT header

               2          32         Pri GPT table

              34           6        

              40      409600      1  GPT part - C12A7328-F81F-11D2-BA4B-00A0C93EC93B

          409640  3888411200      2  GPT part - 53746F72-6167-11AA-AA11-00306543ECAC

      3888820840     1269536      3  GPT part - 426F6F74-0000-11AA-AA11-00306543ECAC

      3890090376        1656        

      3890092032  1970440192      4  GPT part - EBD0A0A2-B9E5-4433-87C0-68B6B72699C7

      5860532224         911        

      5860533135          32         Sec GPT table

      5860533167           1         Sec GPT header

     

     

    iMac:~ alexcord$ sudo fdisk /dev/disk1

    Disk: /dev/disk1 geometry: 97451/255/63 [1565565872 sectors]

    Signature: 0xAA55

             Starting       Ending

    #: id  cyl  hd sec -  cyl  hd sec [     start -       size]

    ------------------------------------------------------------------------

    1: EE 1023 254  63 - 1023 254  63 [         1 - 4294967294] <Unknown ID>

    2: 00    0   0   0 -    0   0   0 [         0 -          0] unused     

    3: 00    0   0   0 -    0   0   0 [         0 -          0] unused     

    4: 00    0   0   0 -    0   0   0 [         0 -          0] unused

  • by Loner T,

    Loner T Loner T Jan 11, 2016 4:26 PM in response to Alex Cord
    Level 7 (24,307 points)
    Safari
    Jan 11, 2016 4:26 PM in response to Alex Cord

    Since you are installing W10, it should be EFI (and does not need an MBR). Try to install without a network connection when the installer starts.

  • by Alex Cord,

    Alex Cord Alex Cord Jan 11, 2016 4:31 PM in response to Loner T
    Level 1 (0 points)
    Jan 11, 2016 4:31 PM in response to Loner T

    Thanks! Will give it a go now and report back!

  • by Alex Cord,

    Alex Cord Alex Cord Jan 11, 2016 4:53 PM in response to Loner T
    Level 1 (0 points)
    Jan 11, 2016 4:53 PM in response to Loner T

    Hi, well I lived in hope. Removed partition using bootcamp. Rebooted mac, did PRAM reset, booted into OSX. Fired up Boot camp again but just selected the bottom option as media had been created numerous times and then disconnected ethernet as the machine rebooted to  install Win 10 from the USB drive. Install completed without error but same result upon first reboot.

     

    I know you are somewhat of a Disk guru? Did all of my results looks fine? As a belt and braces approach I did use Terminal to run some low level splitting and re-fusing the SSD and platter drive.

     

    Nearly 1 am so off to bed but thanks for all of your help so far and look forward to any advice you may be able to give. As I said, happy to start from scratch and have a 2nd Mac so can build bootable El Capitan disks if the iMac/drive needs to be taken back to basics.

     

    Kind regards

     

    Alex

  • by Loner T,

    Loner T Loner T Jan 11, 2016 5:46 PM in response to Alex Cord
    Level 7 (24,307 points)
    Safari
    Jan 11, 2016 5:46 PM in response to Alex Cord

    Your GPT/FDisk look clean. Are you manually selecting Windows or EFI Boot to pick a specific installer?

  • by Alex Cord,

    Alex Cord Alex Cord Jan 11, 2016 11:09 PM in response to Loner T
    Level 1 (0 points)
    Jan 11, 2016 11:09 PM in response to Loner T

    i am pretty sure that it is automatically choosing the EFI installer (looks like a high resolution installer ie. 121 graphics. After the failed installs, I have held the option key down and selected the EFI installer and it looks the same. I have also in the past chosen the orange coloured Windows drive which also initiates an install procedure but I get GPT error when trying to install?

     

    Is Bootcamp fouling things up? Should I manually configure the partitions using disk utility and then option key boot to EFI to try another install? This is getting more and more frustrating, particularly as I have wiped a perfectly setup OSX to try and facilitate the install.

     

    Thanks for all of your help so far.

     

    best regards

  • by Loner T,

    Loner T Loner T Jan 12, 2016 2:26 AM in response to Alex Cord
    Level 7 (24,307 points)
    Safari
    Jan 12, 2016 2:26 AM in response to Alex Cord

    1. Can you verify that your USB is a USB2 flash drive? I have also seen issues where generic USB brands do not work properly. 

    2. Disconnect all storage and ethernet/USB connections.

    3. Run the following two procedures

         Resetting the System Management Controller (SMC) on your Mac - Apple Support

         How to Reset NVRAM on your Mac - Apple Support

    4. Re-run the EFI Installer.

  • by Alex Cord,

    Alex Cord Alex Cord Jan 12, 2016 2:34 AM in response to Loner T
    Level 1 (0 points)
    Jan 12, 2016 2:34 AM in response to Loner T

    HI, I have used two different usb devices now the latest being a Kingston USB 3.0 key. i will follow your steps to the letter when I get home and whilst I have done the smc and nvram, I haven't done it with all Ethernet connections removed. So just to be clear. are the steps below right?

     

    1. Remerge partion using bootcamp

    2. Disconnect ethernet

    3. Reset smc and nvram

    4. Re run bootcamp with Ethernet disconnected allowing it to reboot into the installer automatically or should I interrupt the process and hold option key to specifically choose EFI

     

    thanks

  • by Loner T,

    Loner T Loner T Jan 12, 2016 2:45 AM in response to Alex Cord
    Level 7 (24,307 points)
    Safari
    Jan 12, 2016 2:45 AM in response to Alex Cord

    Since you do not have a Hybrid MBR, using the Windows icon from the USB will lead to a GPT vs. MBR error. Use the EFI Installer. We can also try the legacy Installer and test if it works. I assume you have plans to partition your disks any further.

  • by Alex Cord,

    Alex Cord Alex Cord Jan 12, 2016 2:49 AM in response to Loner T
    Level 1 (0 points)
    Jan 12, 2016 2:49 AM in response to Loner T

    OK great. No plans to do any further partitioning and where can I find info on legacy installer? I did also create a Win 7 iso but ran into issues with boot camp even though I had downloaded the older Bootcamp drivers relevant to my machine so didn't progress too much. Preferred route would be straight to 10 anyway.

     

    thanks again for all your assistance!!

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