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Macbook Pro 2010 multiple daily restarts

Hello,

The restarts occur after a few minutes on being on any site such as Imgur, Google maps, and Netflix most of the time (but not on things like Youtube or other streaming sites)

The restarts now occur in pairs. It will restart ask for my password, I will put it in and then half way through the loading screen it will restart again, I will put in password and it will then go back to functioning.

I've already taken it into a local Apple servicer last year but he said It was probably my 2008 microsoft office. So I deleted/removed my 08 microsoft office and nothing. I still had to pay the 90 bucks for labour even though nothing was fixed, so If you've got the time please help me out.

This is my latest "Systems Diagnostics Report"

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System Profile:

AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x93), Broadcom BCM43xx 1.0 (5.106.98.100.24)

Bluetooth: Version 4.3.6f3 16238, 3 services, 27 devices, 1 incoming serial ports

Thunderbolt Bus:

Memory Module: BANK 0/DIMM0, 2 GB, DDR3, 1067 MHz, 0x802C, 0x31364A53463235363634485A2D3147314631

Memory Module: BANK 1/DIMM0, 2 GB, DDR3, 1067 MHz, 0x802C, 0x31364A53463235363634485A2D3147314631

USB Device: Hub

USB Device: Internal Memory Card Reader

USB Device: BRCM2070 Hub

USB Device: Bluetooth USB Host Controller

USB Device: Apple Internal Keyboard / Trackpad

USB Device: Hub

USB Device: IR Receiver

USB Device: Built-in iSight

Serial ATA Device: ST500LT012-1DG142, 500.11 GB

Serial ATA Device: MATSHITADVD-R UJ-898

Model: MacBookPro6,2, BootROM MBP61.0057.B0C, 2 processors, Intel Core i5, 2.4 GHz, 4 GB, SMC 1.58f16

Network Service: Wi-Fi, AirPort, en1

Graphics: Intel HD Graphics, Intel HD Graphics, Built-In

Graphics: NVIDIA GeForce GT 330M, NVIDIA GeForce GT 330M, PCIe, 256 MB

MacBook Pro, OS X Yosemite (10.10.5)

Posted on Jan 10, 2016 7:29 PM

Reply
1 reply

Jan 11, 2016 11:14 AM in response to RyanRyan88

You have the MacBookPro6,2—the Edsel of Macs. It may have the logic-board defect that was covered by a recall program that has now ended.

The model was discontinued in February 2011. As of five years from that date, it will be classified by Apple as a "vintage product." That means Apple will most likely refuse to service it (but see the exceptions on the linked page.) In that case, you would have to go to an independent service provider. The part may no longer be available, or the repair may not be cost-effective.

Make a "Genius" appointment at an Apple Store, or go to another authorized service provider, to have the machine tested. The routine hardware diagnostics used by service providers do not detect the fault. There is a specific test for this issue that Apple calls "VST" (for "Video Switching Test.") Ask for it. A "Failed" result means that the fault is present.

You may be quoted a price of about $350 (in the U.S.) for a "depot repair," which involves shipping the unit to a central repair facility and takes about two weeks. For that flat fee, anything found wrong with it should be fixed, not just the logic board.

Sometimes the replacement part is also defective, so be prepared for that possibility. If you decide to pay for a new logic board, test thoroughly during the 90-day warranty period on the repair. Some owners have reported that they went through as many as three replacement boards before getting one that worked.

If you don't want to pay for the repair, you may (or may not) be able to work around the problem by disabling automatic graphics switching. To use the discrete graphics processor, you'll need a third-party utility to switch to it manually.

Often the problems start after an OS upgrade. If the upgrade was recent, and you have backups, then you can revert to a previous OS X version.

Macbook Pro 2010 multiple daily restarts

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