cookiepower

Q: How can I save or transfer my messages (texts) so I can turn in my old phone?

I Bought a new iPhone 6s. I have to surrender my old iPhone 4s.  Everything so far saved to iCloud or transferred except for my two years' worth of text messages which I need.

iPhone 4S, iOS 8

Posted on Jan 10, 2016 7:59 PM

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Q: How can I save or transfer my messages (texts) so I can turn in my old phone?

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  • Helpful answers

  • by ManSinha,

    ManSinha ManSinha Jan 10, 2016 8:04 PM in response to cookiepower
    Level 6 (10,262 points)
    iPhone
    Jan 10, 2016 8:04 PM in response to cookiepower

    couple of options

    1. If your texts are still in the iMessage app in the 4S, then you can back the 4S up to iTunes - restoring that to your new phone will transfer those texts from your old phone to new

    2. You can take pictures of the texts by using the screen capture - press off/on and home buttons simultaneously - and email those pictures to yourself or upload to a cloud service

    3. You can use external software like Dr. Fone or iPhone Back Up viewer (I haven't used these personally but have seen them spoken about on these forums)

    (1172)

  • by cookiepower,

    cookiepower cookiepower Jan 10, 2016 8:17 PM in response to ManSinha
    Level 1 (0 points)
    Jan 10, 2016 8:17 PM in response to ManSinha

    TThanks I will try the iTunes option because the backup to iCloud did not work. I will let you know.

  • by cookiepower,

    cookiepower cookiepower Jan 10, 2016 8:23 PM in response to ManSinha
    Level 1 (0 points)
    Jan 10, 2016 8:23 PM in response to ManSinha

    IiTunes says can only backup purchases and apps , says messages won't transfer

  • by ManSinha,

    ManSinha ManSinha Jan 10, 2016 8:26 PM in response to cookiepower
    Level 6 (10,262 points)
    iPhone
    Jan 10, 2016 8:26 PM in response to cookiepower

    You may want to follow the instructions here

    Transfer content from an iPhone, iPad, or iPod touch to a new device - Apple Support

    I have transferred content across at least 4 iPhones after backing it up to iTunes and then restoring that back up to the new Phone

    Where does it say messages won't transfer?

  • by cookiepower,

    cookiepower cookiepower Jan 10, 2016 8:31 PM in response to ManSinha
    Level 1 (0 points)
    Jan 10, 2016 8:31 PM in response to ManSinha

    I Specifically need my text messages for future records.

    image.png

  • by cookiepower,

    cookiepower cookiepower Jan 10, 2016 8:49 PM in response to ManSinha
    Level 1 (0 points)
    Jan 10, 2016 8:49 PM in response to ManSinha

    in the event I am able to backup texts via iCloud, I don't necessarily need to then put them into my new phone. I just need to be able to get to them some way or another in the future. If that's via a computer laptop or iPad or pic that's fine. I just need to know they're saved/ transferred/ uploaded/ backed up some kind of phone before I surrender this phone. but it's too many to screenshot them all

  • by leggoman75,Helpful

    leggoman75 leggoman75 Jan 11, 2016 8:51 AM in response to cookiepower
    Level 1 (5 points)
    Jan 11, 2016 8:51 AM in response to cookiepower

    Your best bet if you need to keep then is, to use iMazing, It will backup your phone, let you save contacts mesages and much much more.

    link replace ;; with tt for link to work

    h;;ps://imazing.com

    the down side is its 34.99 dollars

    You could try the older disk aid version, you can down load trial versions but IM sure that don't let you save your information.

    IExploer we do the same stuff data recovery. photos

    link replace ;; with tt for link to work

    h;;ps://www.macroplant.com/iexplore

    the down side is its about the same cost 34.99 dollars

    the only other thing i would try is backing up you phone with another computer and copy backup to portable hard dive or usb flash card making sure you delete the backup from what ever computer you use.

    Also if you have a backup in iTunes then you will have most or all your texts saved, a few apps about that can read dater from a backup,

    I paid for iMazing for the same reason you are facing now, not just changing your phone, but to have a safe copy saved of all text email.

    Best of luck, hope this of some help and you get your stuff saved.

  • by cookiepower,

    cookiepower cookiepower Jan 11, 2016 8:52 AM in response to leggoman75
    Level 1 (0 points)
    Jan 11, 2016 8:52 AM in response to leggoman75

    thank you.  i will keep trying.  Why is this such a difficult concept?  To save texts?

  • by cookiepower,

    cookiepower cookiepower Jan 11, 2016 8:56 AM in response to cookiepower
    Level 1 (0 points)
    Jan 11, 2016 8:56 AM in response to cookiepower

    I've backed up my phone to my computer via iTunes.  I see no options for "Messages"  only music, purchases, purchase apps. I don't understand why this seemingly simple idea is so complicated.

     

    I will not attempt to try to back up to the computer (not itunes) but to my hard drive and then hope to be able to find the messages later.

  • by Courcoul,

    Courcoul Jan 11, 2016 11:40 AM in response to cookiepower
    Level 6 (14,193 points)
    Jan 11, 2016 11:40 AM in response to cookiepower

    cookiepower wrote:

     

    I Specifically need my text messages for future records.

    image.png

     

    You are misinterpreting the warning. An iPhone is an iPhone, the SAME kind of device, regardless of model. Provided the backup is made locally onto the computer's hard drive AND it is encrypted with password, EVERYTHING gets backed up. Then when you Restore on the new device, EVERYTHING (save a few passwords, like the AppleID) gets put in there.

     

    Been there. Done that. 4 times already. iPhone 4, 5, 5s, 6+.

     

    If you still have both phones, TEST the process. As needed, wipe the new phone clean and try again till all works. Does not harm the device.