Q: My MB Pro is frozen after el capitan download. Even safe mode is no effect. It completely shut down my Mac. Your ... My MB Pro is frozen after el capitan download. Even safe mode is no effect. It completely shut down my Mac. Your help is needed please... more
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Jan 12, 2016 8:53 AM in response to enigmauc2by joe_7399,Greetings enigmauc2,
Thanks for using the Apple Support Communities!
I understand that your Mac ran into some unexpected issues while attempting to upgrade to Mac OS X 10.11 El Capitan. We know that situations like this can be very frustrating and you have already tried some good troubleshooting steps.
To continue troubleshooting, I suggest working through the Try Disk Utility and Use fsck if necessary sections from the following article.
Resolve startup issues and perform disk maintenance with Disk Utility and fsck - Apple Support
Have a great day!
