epson wf 3520, 3 in 1 printer scanner not working

Hi

Here we go again, I have an epson wf3520 3 in 1 printer which has stopped talking to my iMac, sometimes it will print but I need the scanner to work.

I've uninstalled etc and have to add it via IP address just to get it to connect, I've downloaded what I hope is the latest drivers and I'm running ox yosemite 10.10.5


I did ask about this about a year ago and have tried all that was suggested the last time but it hasn't worked this time

iMac, OS X Yosemite (10.10.5)

Posted on Jan 11, 2016 4:38 AM

Reply
2 replies

Jan 11, 2016 6:04 AM in response to katrinalg

I don't know what you have tried before so I suggest the basics using a cable connection and not wifi:

1 - System Preferences > Printers; right click in the printers list and select Reset printing system


User uploaded file


2 - Download the most current drivers for both scanner and printer - from Epson: download page

3 - connect the printer using an USB cable or an ethernet cable

4 - install the drivers and test

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

epson wf 3520, 3 in 1 printer scanner not working

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.