Q: Board graphical imac 27 2011
Good afternoon, I bought a new Mac in 2011 where now I presents a graphic error, I contacted Apple Portugal, told me to move me to an authorized repair service, which I did when it came told me I had no problem at all I returned it a second time and told me I had trouble graphical do not know if would not solve the first time! Today called me to say that the problem can no longer be solved by Apple, I know that there was a plan made by Apple to resolve this issue coming from the factory, my model with C0******HJQ number, this in the pages that Apple published. How good Apple customer wonder if I could not do anything to resolve this situation, this mac was not used to seeing youtube and nothing else, I do not see why not authorization to repair since spent one month's time !!!!
<Edited by Host>
iMac, OS X Yosemite (10.10.4), null
Posted on Jan 11, 2016 3:53 PM