You can’t open the application “ESET Cyber Security Pro” because it is not responding.

I am running 10.10.5 system, You can’t open the application “ESET Cyber Security Pro” because it is not responding.

MacBook Pro (13-inch Late 2011), OS X Yosemite (10.10.5)

Posted on Jan 11, 2016 10:03 PM

Reply
2 replies

Jan 12, 2016 10:45 AM in response to 1Garkan

Have you tried reinstalling the program?


Try a restart.


Do a backup, using either Time Machine or a cloning program, to ensure files/data can be recovered. Two backups are better than one.


Try setting up another admin user account to see if the same problem continues. If Back-to-My Mac is selected in System Preferences, the Guest account will not work. The intent is to see if it is specific to one account or a system wide problem. This account can be deleted later.


Isolating an issue by using another user account


If the problem is still there, try booting into the Safe Mode using your normal account. Disconnect all peripherals except those needed for the test. Shut down the computer and then power it back up after waiting 10 seconds. Immediately after hearing the startup chime, hold down the shift key and continue to hold it until the gray Apple icon and a progress bar appear. The boot up is significantly slower than normal. This will reset some caches, forces a directory check, and disables all startup and login items, among other things. When you reboot normally, the initial reboot may be slower than normal. If the system operates normally, there may be 3rd party applications which are causing a problem. Try deleting/disabling the third party applications after a restart by using the application un-installer. For each disable/delete, you will need to restart if you don't do them all at once.



Safe Mode - About


Safe Mode - Yosemite

Jan 13, 2016 1:34 PM in response to 1Garkan

That's good. You should delete the app off of your mac.


Simple put, Apple provides all the malware detection and removal you need in Mac OS X. With the exception of malwarebytes, third party malware detectors on Mac OS X have a reputation of causing problems. You are wasting you money on getting anything else.


Discusses Mac OS X operating system wide malware detection and removal

See Linc Davis, thomas_r., and etresoft comprehensive write ups on

https://discussions.apple.com/thread/5728993


etresoft steps back and states that the frequency of malware is creasing on the Mac. thomas_r. reveals his involvement in Malwarebytes as Director of Mac Offerings

https://discussions.apple.com/thread/7343915

both support:

https://www.malwarebytes.org/antimalware/mac/


Web browser malware removal:

see Esquared, Linc Davis

https://discussions.apple.com/thread/6689392


Fixing Safari malware attacks. See thunderzzz approach.

https://discussions.apple.com/thread/7307569

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You can’t open the application “ESET Cyber Security Pro” because it is not responding.

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