Q: Not valid apple id
Good Day guys... i have an iphone 4s given to me by my uncle in florida.. When i try to reset it, its asking for the password of the email ***@comcast.net,
when type the password of my uncle.. an error appear "your apple id has been block ..etc etc" then i try to unlock it coz my uncle gave me his
credentials then when i go to https://iforgot.apple.com/password/verify/appleid#!§ion=password it says that my apple id ** @comcast.net
is not an apple id.. how? how? how come its not an apple id? ..where in fact the 4s is lock on that account.
any help guys? how can i reset the password of ***@comcast.net ?
iPhone 4S, iOS 9.2, 9.2 (13C75)
Posted on Jan 11, 2016 10:55 PM
Make sure you use the exact same Apple ID, and try the steps from the Apple Support article below.
If your Apple ID is locked - Apple Support
If this doesn't seem to help, you should contact Apple.
Contact Apple for help with Apple ID account security - Apple Support
Posted on Jan 11, 2016 11:12 PM
