Q: Photos crashing when I try to put my to put my pictures in my albums

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breakintrees

Level 1 (0 points)

Q: Photos crashing when I try to put my to put my pictures in my albums

My photos keeps on crashing when I try to put my pictures in my albums on my Ipad mini.
I select a photo and try to put in an album; then it crashes, but then I select another photo it does not crash at all,
I moved some of my albums to the top to get them in a bit quicker because when I scroll down it crashes. I tried to delete some photos because I thought it was a storage problem that I am having and it worked for a few moments but it stopped. This has been going on for 3 days.
Is there a solution that I can use to fix this problem?

iPad Mini, iOS 9.2

Posted on Jan 12, 2016 1:03 AM

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Q: Photos crashing when I try to put my to put my pictures in my albums

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by jason269,

jason269 Jan 13, 2016 8:59 AM in response to breakintrees
Community Specialists

Jan 13, 2016 8:59 AM in response to breakintrees

Hi, breakintrees.

Thank you for visiting Apple Support Communities.

I understand that you are experiencing some odd behavior with Photos when creating albums. I would need clarification on what you mean by crashing to provide a better answer. However, if the Photos App unexpectedly restarts, I would start with forcing all open applications to close and restart your iPad. Test moving photos once you have gone through these steps.

Force an app to close in iOS

If the iPad unexpectedly restarts when managing your photo library, take a look at the information below.

If your iOS device restarts or displays the Apple logo unexpectedly

Cheers
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by jason269,

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