phillla

Q: Problems with different email adresses and different Apple IDs

Hi, I have some trouble with various Apple IDs and the email adresses connected to them, and I hope someone can help me in what to do.

 

First a overview over my Apple IDs

******@me.com - this is my general iCloud account (backup, iMessage, Facetime etc.).

******@losmail.no - my iTunes/App Store account (purchasing and downloading music, app, etc.)

 

******@me.com: I have no problem logging onto this account (appleid.apple.com, iCloud.com, etc. etc.)

******@losmail.no: I have no problem logging into this account in iTunes/App Store. I can, however, not log onto appleid.apple.com with this account because it asks that I verify the email address. However, this e-mail address is using an email service that is not longer operating, so I can not verify it. Because it is a closed e-mail service I want to change the Apple ID into my @gmail.com account.


I believe, however, that the @gmail.com account once was connected to @losmail.no account because I get receipts from purchases etc. from my @losmail.no account sent to ****@gmail.com. These receipts also says "Apple ID: ****** @gmail.com". When I log into the account I,  however, use ******@losmail.no. However, a I said, I want to log in using *****@gmail.com.


What is strange is that in iTunes / App Store I can login with ******@gmail.com. However, this is not the same account as ****@losmail.no, and previous purchases / reviews etc. are not available. It's strange because of what the receipts says (ref. over).

 

Another ting that indicates that the Apple ID where I use ******@losmail.no once was connected to ******@gmail.com, is what happens when I try to login with ******@gmail.com at appleid.apple.com. I then get a message saying that the email address must be verified. I then write the code sent to *****@gmaiI.com, but it then says that this email address already is being used by another Apple ID, so it cannot be verified.

 

So I guess my question is basically how I can change the Apple ID from ******@losmail.no to ******@gmail.com when I cannot log in to the losmail-account, but the appleid.apple.com tells me I have to verify this email address.

 

 

Best regards,

Philip

OS X El Capitan (10.11.1)

Posted on Jan 12, 2016 5:27 AM

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