TanteHack

Level 1 (0 points)

Q: Can´t login my AppStore/Itunes Account

Hi,

I updated my iMac to OS X El Capitan and now I can´t login zu my app store or itunes store. But on the Iphone isn´t a problem..

I don´t know were is the Problem. Please help.

Thanks everyone

iMac (27-inch Mid 2010), OS X El Capitan (10.11.2)

Posted on Jan 12, 2016 11:21 AM

I have this question too

Q: Can´t login my AppStore/Itunes Account

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Helpful answers

by alex_h1,

alex_h1 Jan 13, 2016 2:29 PM in response to TanteHack
Community Specialists

Jan 13, 2016 2:29 PM in response to TanteHack

Hello TanteHack,
Thanks for using Apple Support Communities.

If I understand your post correctly, your iMac is unable to connect to both the iTunes Store and App Store. I know this must be frustrating, especially since you're trying to update your OS, so in order to get this resolved I'd like you to please follow through the steps in the link below.

If you can’t connect to the iTunes Store

Cheers.
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by Linc Davis,

Linc Davis Jan 13, 2016 4:09 PM in response to TanteHack
Level 10 (208,037 points)

Applications

Jan 13, 2016 4:09 PM in response to TanteHack

Any error message?
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