playlists empty and purchases won't sync

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playlists empty and purchases won't sync

After recently updating to the latest OS version my playlists are empty and several purchases from iTunes won't sync on my ipod. How can I fix?

iPod touch (4th generation), iOS 9.2

Posted on Jan 12, 2016 11:36 AM

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Answer 1

Jason L

Community Specialist

Jan 13, 2016 2:42 PM in response to mlstapp

Howdy mlstapp,

Welcome to Apple Support Communities.

If I understand correctly, there's an issue with playlists and some other purchased content missing from iTunes on your PC. Try taking a look at the article linked below and running through the troubleshooting tips that it provides.

If you don't see your content after you update iTunes - Apple Support

Cheers.

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Answer 2

mlstapp Author

Level 1

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Jan 18, 2016 4:52 PM in response to Jason L

I did try this and I'm not seeing my old playlists. I'm very frustrated.

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Answer 3

Jason L

Community Specialist

Jan 19, 2016 6:06 AM in response to mlstapp

Thank you for using Apple Support Communities. Due to the nature of the iTunes issue, you may find more information by using another one of these Apple support resources - https://getsupport.apple.com/GetproductgroupList.action.

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