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All replies
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Helpful answers
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Jan 12, 2016 1:55 PM in response to Gs007122bmpby Jonathan UK,Hi
Your watch may have VoiceOver and Screen Curtain activated. To check whether this is the case and, if so, to disable it:
On your iPhone, in the Apple Watch app, go to: My Watch > General > Accessibility > VoiceOver > on the VoiceOver screen:
- Turn off VoiceOver.
- Turn off Screen Curtain.
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Jan 12, 2016 1:58 PM in response to Gs007122bmpby Jonathan UK,Another possibility is that your watch has a low battery and has automatically entered into Power Reserve mode. In this mode, it will only display the time when you press the side button (in order to retain this function for as long as possible).
To exit this mode, you will need to press and hold the side button.
However, you may need to charge your watch first (allow 2.5 hours for a full charge).
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Jan 13, 2016 11:26 AM in response to Jonathan UKby Gs007122bmp,Jonathan, thank you for the assistance, but this did not resolve my issue. Voice over and the screen curtain were not turned on and after hours of charging I still have a black screen. If you have any other suggestions please let me know, greatful.
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Jan 13, 2016 12:02 PM in response to Gs007122bmpby Jonathan UK,If you have charged your watch in accordance with the charging instructions (see link below), but still have a black screen even after pressing and holding the side button, try force restarting your watch: press and hold both the side button and Digital Crown for around 10 seconds, until you see the Apple logo.
If your watch does not restart, contact Apple Support or make a Genius Bar reservation with a view to having it serviced under warranty:
- https://www.apple.com/support/watch/contact/
More information:
Check your battery and charge your Apple Watch - Apple Support
If your Apple Watch doesn't respond or won't turn on - Apple Support
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Jan 13, 2016 4:43 PM in response to Jonathan UKby Gs007122bmp,Nothing is working, I will contact Apple Support. Thank you, I appreciate your time.
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Apr 19, 2016 8:43 AM in response to Jonathan UKby Tengski14,Thanks Jonathan! I was about to bring back my iWatch to PowerMac store but found your suggestion before I did. Your solution works. Thanks!
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Apr 24, 2016 4:28 AM in response to Gs007122bmpby Hilarious,Well the panic is over thanks to this post. Worked exactly as stated. Thank you very much.