IAFFM

Q: I can't see my photos on iCloud on my iPhone 6.  I have tried all solutions without success

I Uploaded all my photos to iCloud.  It says they are there but I cant confirm it as I can't see them on my iPhone 6 with iOS 9.1.  everything is on, the camera is off, I turned photo stream off then back on, you name it no luck.  I have to send my MacBook in for repair and can't connect a hard drive to save my photos, so I want to confirm they exist somewhere.  Thanks!

Posted on Jan 12, 2016 8:01 PM

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Q: I can't see my photos on iCloud on my iPhone 6.  I have tried all solutions without success

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  • by joe_7399,

    joe_7399 joe_7399 Jan 14, 2016 7:14 AM in response to IAFFM
    Community Specialists
    Jan 14, 2016 7:14 AM in response to IAFFM

    Greetings IAFFM,

     

    Thanks for using the Apple Support Communities!

     

    From your question, I understand that the solution you would like is to have all of your photos showing across your devices, computer and iPhone, so that you know they are safe when you send your computer in for repair. 

     

    It sounds like you are trying to use a service like My Photo Stream to be able to see pictures from your computer on your iPhone. Do you have iCloud Photo Library enabled as well?

     

    iCloud Photo Library uploads all of your photos and videos to iCloud so they will be visible across all of your devices. 

     

    How does My Photo Stream work with iCloud Photo Library?

    My Photo Stream uploads your most recent photos so you can view and import them to all of your devices. Photos are stored in My Photo Stream for 30 days. iCloud Photo Library uploads all of your photos and videos to iCloud and keeps them up to date across your devices. Once you turn on iCloud Photo Library on your device, any photos you add to My Photo Stream from other devices will appear in the All Photos tab in the Photos app, and organized in Moments, Collections, and Years.

     

    My Photo Stream FAQ - Apple Support

     

    To make sure iCloud Photo Library is enabled, please review the following article as well. 

     

    iCloud Photo Library FAQ - Apple Support

     

    Have a great day!

  • by BigHatBBQ,

    BigHatBBQ BigHatBBQ Jan 18, 2016 7:29 PM in response to joe_7399
    Level 1 (0 points)
    Jan 18, 2016 7:29 PM in response to joe_7399

    Now how do you view/connect to the icloud Photo Library from your phone?  My Photos app now only contains "All Photos" and, "Recently Deleted" all other folders were removed. You cannot get to iCloud.com through the Safari app and there is no iCloud app so how do you view iCloud saved photos on your iPhone???