Importing

I am still waiting for my iPhoto to import my photos from my iPhone. I think this is frozen as anything I do comes up with still waiting!!! I have tried to get out of it even shutting down but still have the same messageI

iPhone 4S, iOS 5

Posted on Jan 13, 2016 12:15 AM

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2 replies

Jan 14, 2016 11:07 AM in response to sansby

Hi sansby,


Thanks for using the Apple Support Communities!


I understand that you are having issues importing photos from your iPhone to iPhoto on your Mac, but you see a message that says the process is waiting. We know that situations like this can be frustrating, but there are some troubleshooting steps I would like you to work through.


You mention that you are importing to iPhoto; I would begin troubleshooting by forcing iPhoto to close on your Mac using the instructions in the following article.


Force an app to close on your Mac - Apple Support


After iPhoto has been closed, disconnect your iPhone completely and then open iPhoto fresh and try to import again as outlined in the next article.


Import photos and videos from your iPhone, iPad, or iPod touch to your computer - Apple Support


While trying the import again, if you experience the same behavior, quit iPhoto again and try to import using Photos or Image Capture as described in the article.


Best!

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