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by dialabrain,Jan 13, 2016 12:49 AM in response to Bright_Sweet_Girl
dialabrain
Jan 13, 2016 12:49 AM
in response to Bright_Sweet_Girl
Level 5 (6,280 points)
Mac App StoreFWIW, if you mean you talked to LabArchive tech support and they told you LabArchive wasn't OSX 10.11.x compatible, it would be up to them to make it compatible. I doubt Apple would change their OS to make it compatible with LabArchives.
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Jan 13, 2016 1:48 AM in response to Bright_Sweet_Girlby K Shaffer,You may be able to revert to the OS X version prior to El Capitan, if it is in your purchases
list in the App Store, or if the computer shipped with a fairly recent OS X that you were
using prior to upgrade to the newest OS X version (El Capitan, OS X 10.11) and have a
Time Machine backup of that computer from when it was running the older OS X.
Usually you'd want to make an offline archive backup of your computer system before
venturing to experiment with a newer OS X system, so you can revert or run the old
system from a clone or an externally enclosed hard drive, or viable large partition...
There may be some other older software conflict causing the symptom you note. Did you
restart the computer in OS X Recovery and run OS X Utilities> Disk Utility> to check or
use the Apple Diagnostics to see if there is a hardware problem? You may need to see if
an Apple Store genius could help; you'd need to have an appointment. And backups of
your computer ahead of any change (or service visit, etc) is well advised.
• Startup key combinations for Mac -- Apple Support
• Mac keyboard shortcuts -- Apple Support
• Use Time Machine to back up or restore your Mac - Apple Support
Not sure what else to suggest.
Good luck & happy computing!