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Helpful answers
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Jan 14, 2016 9:21 AM in response to Cafe118by brenden dv,Hi Cafe118,
Welcome to the Apple Support Communities! I'm sorry to hear you are having these issues with your iPhone. Headsets (both Apple and third party) use the contacts in the headphone port for signaling things like changing songs or Siri activation, so if you continue to have intermittent but persistent issues, you may want to check the port for any debris as well as test it with a known-good pair of headphones (preferably the Apple included ones). You may find the troubleshooting steps outlined in the following article helpful:
If your headset isn't working - Apple Support
Regards
